What to do if you have no landlord reference?
Last updated: October 13, 2026
Short answer
If you have no landlord reference, offer other proof that you will pay the rent and look after the place: records of rent you have paid, proof of income, an employer or personal reference, your own credit report and, if needed, a guarantor or co-signer. Having no rental history is not the same as having a bad one: the human rights commissions in Saskatchewan and Ontario say a lack of rental or credit history should not be treated like a negative report or viewed negatively. Privacy guidance in every province covered here says a landlord should get your consent before it checks your references.
What to offer instead of a landlord reference
Landlords ask for references to find out whether you pay on time and look after a home. If no landlord can vouch for you, give them other ways to see the same things. Put it all together before you start applying, so you can send it with your first message.
- Explain the gap. Say briefly why you have no landlord reference: a first rental, living with family, owning a home, or a former landlord who has sold the building or does not reply. A clear reason reads better than a blank line on the form.
- Show you have paid rent before. Rent receipts, bank or e-transfer records that show rent payments, and a copy of your old lease are strong substitutes. You can share only the pages or lines that show the rent.
- Show you can pay now. Recent pay stubs or a letter from your employer are the usual proof of income. A landlord may look at them, but the federal Privacy Commissioner says a landlord that sees pay stubs to confirm your income likely does not need to take a copy.
- Offer other references. An employer, or another person who can speak to your reliability, can stand in for a landlord. Nova Scotia's renting guide lists "personal or landlord references" as standard information a landlord may ask for.
- Bring your own credit report. In Alberta, the privacy commissioner says a landlord and tenant may agree that the tenant gets their own credit report and gives the landlord a copy. In every province covered here, a landlord needs your consent to run a credit check.
- Offer a guarantor or co-signer. A guarantor agrees to pay the rent if you do not. Ontario's Human Rights Code regulation lets a landlord require a guarantee for the rent, and the Manitoba Human Rights Commission says an applicant should be able to offer a guarantor or co-signer.
A landlord cannot make up for a missing reference by taking a bigger deposit or an application fee the law does not allow. The deposit caps in the table below apply to every tenant, and application fees are banned in British Columbia, Manitoba, Saskatchewan, Ontario, Nova Scotia and PEI. Our first-time renter checklist lists the rest of the paperwork to get ready.
What a landlord may ask for, by province
Alberta and British Columbia have their own private-sector privacy laws that cover landlords. In the other provinces covered here, landlords fall under the federal privacy law (PIPEDA), and complaints go to the Office of the Privacy Commissioner of Canada. Human rights law adds limits on how screening information may be used.
| Province | Privacy law | References, rental history and income | Most a landlord can take as a deposit |
|---|---|---|---|
| Alberta | Alberta PIPA (landlords who rent for profit) | Only what is reasonably needed, which can include proof you can pay rent and references from other landlords; references only with your consent | One month's rent |
| British Columbia | BC PIPA | References only with your consent; a landlord may decline to process an application if you will not give past landlords' contact details; proof of income or employment may be reasonable if you cannot give adequate references | Half a month's rent, plus up to half a month for a pet |
| Manitoba | Federal PIPEDA | Screening on ability to pay, income stability and suitability is allowed, but each applicant must be assessed individually; you should be able to list all income and offer a guarantor or co-signer | Half the first month's rent, plus up to one month for a pet |
| Saskatchewan | Federal PIPEDA | A lack of rental or credit history should not be viewed the same as a negative report | One month's rent |
| Ontario | Federal PIPEDA | Credit references, rental history and consent to a credit check; income only together with those; a guarantee may be required; a lack of rental or credit history should not be viewed negatively | A rent deposit of up to one month's rent, plus a refundable key deposit |
| New Brunswick | Federal PIPEDA | Name, contact and employment information, references and a credit check; these must not be used to exclude protected groups | One month's rent (one week's rent for a week-to-week tenancy) |
| Nova Scotia | Federal PIPEDA | Employment information, personal or landlord references, credit and background checks; the landlord cannot force you to give your SIN | Half a month's rent |
| Prince Edward Island | Federal PIPEDA | We found no screening rules in the tenancy Act; federal privacy guidance applies | One month's rent (one week's rent where rent is paid weekly), as the only deposit |
| Newfoundland and Labrador | Federal PIPEDA | Income, credit checks, credit references, rental history and guarantees; no refusal solely for lack of a credit history | Three-quarters of a month's rent |
If your old landlord won't verify your rental history
We found no rule in any province covered here that makes a landlord give a reference or answer a new landlord's questions about you. A former landlord may not reply, may have sold the property, or may simply decline. You can still prove your history yourself.
- Ask for rent receipts. In Ontario, a landlord must give a receipt free of charge on request, including to a former tenant who asks within 12 months after the tenancy ends, and refusing is an offence. In Newfoundland and Labrador, a landlord must give a receipt for rent or other money paid when you ask. In British Columbia, a landlord must give a receipt for rent paid in cash. See what to do if your landlord refuses to give rent receipts.
- Use your own records. Bank or e-transfer records of rent payments, your lease and any move-out inspection report show where you lived, for how long and that you paid.
- Still give the contact details. Tell the new landlord the old one may not reply, and give the details anyway. In British Columbia, the privacy commissioner says a landlord may reasonably decline to process an application if you refuse to give contact information for previous landlords.
- Know the limits on what a landlord can share. The federal Privacy Commissioner says landlords should get consent for obtaining and providing reference checks, and that landlords do not have the right to disclose a poor payment history to an informal "bad tenants list". That guidance applies in every province covered here except Alberta and British Columbia, which have their own privacy laws.
If the dispute with your former landlord is about something else, such as your deposit or repairs, see how to deal with landlord-tenant issues.
Screening and reference rules in each province
Alberta
Alberta landlords who rent for profit follow Alberta's Personal Information Protection Act. The privacy commissioner's guidance says a landlord may ask only for the information it reasonably needs to decide whether to rent to you, which can include reasonable proof that you can pay rent or references from other landlords. It may contact your references only with your consent.
A landlord can request a credit report if it has concerns about non-payment of rent, again only with your consent, and you and the landlord may agree that you get your own report and give it a copy. With no landlord reference, your own credit report and proof of income are the practical substitutes. The landlord should avoid asking for your SIN, and unless it can show a law requires it, you cannot be refused for not giving it.
British Columbia
British Columbia's Personal Information Protection Act covers landlords. The privacy commissioner's guidance says a landlord may collect information from a reference only with your consent, and that it would be reasonable to decline to process an application if you refuse to give contact information for previous landlords. It is also reasonable for a landlord to ask whether you have ever been evicted.
If you cannot give adequate references, the guidance says it may be reasonable for a landlord to ask for proof of income or employment instead. A credit check needs your consent and should be run only near the end of selection, on the few applicants being considered. Your SIN should be optional, and a landlord should look at your ID and hand it back rather than copy it.
Manitoba
Manitoba landlords fall under the federal privacy law, so a landlord should get your consent for reference and background checks, needs your consent for a credit check, and cannot require your SIN. The Manitoba Human Rights Commission says landlords may screen for ability to pay, income stability and suitability using application forms, interviews and reference checks, but must assess each applicant individually rather than rely on assumptions.
A landlord may ask about your employer, position and salary. The Commission says you should be able to list income from all sources, including non-employment income, and to offer a guarantor or co-signer, which helps when you have no landlord reference. If a landlord requires a guarantor, Manitoba's Act says the tenancy agreement must be in writing.
Saskatchewan
We found no screening rules in Saskatchewan's tenancy Act, so the federal privacy law sets the limits. A landlord needs your consent for a credit check and should get it for reference and background checks. It may ask to see your ID or pay stubs but likely does not need copies, and unless a law requires your SIN or no other identifier would do, you cannot be refused for not giving it.
The Saskatchewan Human Rights Commission says a landlord may get information relevant to your qualifications as a tenant, as long as it is not used to discriminate, and that a lack of rental or credit history should not be viewed the same as a negative report. If you have no landlord reference, offer proof of income, other references and records of rent you have paid.
Ontario
Ontario's Residential Tenancies Act points to a regulation under the Human Rights Code that sets what a landlord may use to choose tenants. A landlord may ask for credit references, rental history, or both, and for your consent to a credit check. It may ask for income information only if it also asks for those, and must consider income together with everything else it gets. It may require a guarantee for the rent, and a deposit only as the Residential Tenancies Act allows.
The Ontario Human Rights Commission says a lack of rental or credit history should not be viewed negatively, and that a rent-to-income cut-off such as 30% is illegal. A guarantor can be required only if the landlord asks the same of all tenants, not just people identified by Code grounds such as recent immigrants or people receiving social assistance. Your former landlord must give you rent receipts free of charge on request, even up to 12 months after you move out.
Ontario rental applications and references | Ontario tenant rights
New Brunswick
New Brunswick's government says a landlord may ask for your name, contact information, employment information and references, and may request a credit check. The federal privacy law applies, so the landlord needs your consent to send your information for a credit check, should get it for reference checks, and cannot require your SIN.
The New Brunswick Human Rights Commission says asking for income information, rental history, credit checks or other guarantees is not discrimination in itself, but these inquiries should not violate your dignity and privacy or be used to exclude protected groups. It treats minimum income rules and rent-to-income ratios as discriminatory. A landlord may be justified in asking for a guarantor in some cases, but not to exclude tenants because of a ground under the Act.
Nova Scotia
Nova Scotia's renting guide says a landlord may ask for standard information such as your name and contact details, information about your employment, and personal or landlord references. It may run credit and background checks, but cannot force you to give your Social Insurance Number. Since the guide lists personal references alongside landlord references, you can offer a personal reference when you have no landlord one.
The federal privacy law applies, so the landlord should get your consent for reference and background checks and needs it for a credit check. It may look at your ID or pay stubs but likely does not need copies. Any money a landlord takes on top of rent counts toward the half-month security deposit cap.
Prince Edward Island
We found no rules in PEI's Residential Tenancy Act on what a landlord may ask applicants, so the federal privacy law sets the limits. A landlord needs your consent to share your information with a credit reporting agency, should get it for reference and background checks, and cannot require your SIN. It may ask to see your ID or pay stubs but likely does not need copies.
A landlord cannot charge a fee to accept or process your application or to check whether you are a suitable tenant, and it can take only one security deposit, of up to one month's rent (one week's where rent is paid weekly). So it cannot ask for an extra fee or a second deposit because you have no landlord reference.
Newfoundland and Labrador
Newfoundland and Labrador's Human Rights Act lets a landlord use income information, credit checks, credit references, rental history and guarantees to choose tenants. The Human Rights Commission says income information should be used only to check that you can pay the rent, and that a landlord should not reject you solely because you have no credit history.
The Commission also says a landlord may ask for a co-signer or guarantor if an applicant has poor references, a bad credit rating or a history of default, but cannot require one because of a prohibited ground. The federal privacy law also applies: a landlord needs your consent for a credit check, and unless a law requires your SIN or no other identifier would do, you cannot be refused for not giving it. Your former landlord must give you a receipt for rent or other money you paid when you ask.
Related questions
What is a landlord reference?
A landlord reference is a current or former landlord's account of how you rented: whether you paid in full and on time, how you kept the unit, whether you gave proper notice, and whether they would rent to you again. It can be a phone call, an email or a letter. Privacy guidance in every province covered here says a new landlord should get your consent before it contacts your references, which you usually give on the application form.
Why do landlords ask for references?
To judge whether you are likely to pay the rent and look after the home. The Manitoba Human Rights Commission says landlords may screen for ability to pay, income stability and suitability through application forms, interviews and reference checks, as long as each applicant is assessed individually. Alberta's privacy commissioner lists references from other landlords among the information a landlord may reasonably ask for.
Do landlords have to give references?
We found no rule in any province covered here that requires a landlord to give a reference or confirm your rental history. Some provinces do require receipts: in Ontario a landlord must give a receipt free of charge on request, even to a former tenant within 12 months after the tenancy ends, and in Newfoundland and Labrador a landlord must give a receipt for rent or other money paid when you ask. Receipts are often the best stand-in for a reference.
What if my landlord refuses to give me a reference?
A landlord can decline, so build your own proof instead. Gather rent receipts, bank or e-transfer records of rent payments and your old lease, and add proof of income, another reference such as an employer, and your own credit report. If a landlord still has doubts, offer a guarantor or co-signer. Give the new landlord the old landlord's contact details anyway, and say up front that they may not reply.
Can my landlord give me a bad reference?
We found no rule in the tenancy laws covered here about what a landlord reference may say. Privacy law does set some limits: the federal Privacy Commissioner says landlords should get consent for providing reference checks, and that they do not have the right to disclose a poor payment history to an informal "bad tenants list". If you expect a poor reference, explain what happened and back up your side with receipts or payment records.
What questions can a landlord ask references?
Usually how long you rented, what you paid, whether you paid on time, how you kept the unit, whether you gave proper notice, and whether they would rent to you again. In British Columbia, the privacy commissioner says it is also reasonable for a landlord to ask whether an applicant has ever been evicted. Questions should stick to your qualifications as a tenant: Alberta's privacy commissioner says collecting information protected under the Alberta Human Rights Act is usually not a reasonable purpose.
How do I get a landlord reference letter?
Ask your current or former landlord in writing, ideally before you move out or at the move-out inspection, while the tenancy is fresh. Say what the letter is for and what it should cover, and ask them to include a phone number or email a new landlord can use to confirm it. If they will not write one, ask for rent receipts or a written note of the dates you rented and the rent you paid.
What should a landlord reference letter say?
A useful letter gives the rental address, the dates you lived there and the rent, then says whether you paid on time, how you kept the unit, whether you gave proper notice and whether the landlord would rent to you again. It should end with the landlord's name, signature and contact details so a new landlord can confirm it. Short and factual is better than long and general.
Can a landlord ask for a reference from my employer?
A landlord can ask about your job, and an employer can serve as a reference. The Manitoba Human Rights Commission says a landlord may ask about your employer, position and salary, and New Brunswick's government and Nova Scotia's renting guide list employment information among the standard things a landlord may ask for. In British Columbia, proof of income or employment may be reasonable when an applicant cannot give adequate references. The federal Privacy Commissioner says landlords should get consent for reference and background checks, so expect to be asked before an employer is contacted.
Can a landlord turn me down for having no rental history?
Having no history should not be treated like a bad one. The Saskatchewan Human Rights Commission says a lack of rental or credit history should not be viewed the same as a negative report, the Ontario Human Rights Commission says it should not be viewed negatively, and the Newfoundland and Labrador commission says a landlord should not reject someone solely for lacking a credit history. Landlords still choose among applicants, so make your application as complete as you can with other proof.
Can a landlord charge for a reference?
We found no rule in the provinces covered here on whether a former landlord may charge for writing a reference letter. Receipts are different: an Ontario landlord must give a receipt free of charge. A new landlord cannot charge an application fee in British Columbia, Manitoba, Saskatchewan, Ontario, Nova Scotia or PEI. In Saskatchewan and PEI the ban expressly covers charging to check whether you are a suitable tenant, and in Ontario a landlord cannot collect any fee from a prospective tenant unless a regulation allows it.
Government sources
- Office of the Information and Privacy Commissioner of Alberta: Guidance for landlords and tenants
- Office of the Information and Privacy Commissioner for BC: Guidance for landlords and tenants
- BC Laws: Residential Tenancy Act
- Office of the Privacy Commissioner of Canada: Privacy in the landlord and tenant relationship
- Manitoba Human Rights Commission: Housing guideline
- Manitoba: The Residential Tenancies Act
- Saskatchewan Human Rights Commission: Housing
- Government of Saskatchewan: The Residential Tenancies Act, 2006
- Government of Ontario: Residential Tenancies Act, 2006
- Government of Ontario: O. Reg. 290/98, business practices permissible to landlords in selecting prospective tenants
- Ontario Human Rights Commission: Policy on human rights and rental housing
- Government of New Brunswick: First-time renters
- New Brunswick Human Rights Commission: Guideline on housing
- Government of Nova Scotia: Renting guide
- Government of PEI: Residential Tenancy Act
- Newfoundland and Labrador: Human Rights Act, 2010
- Newfoundland and Labrador Human Rights Commission: Guidelines on rental housing
- Government of Newfoundland and Labrador: Residential Tenancies Act, 2018
General information, not legal advice. Rules change; check your province's tenancy office before acting.
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