What can a previous landlord disclose?
Last updated: October 15, 2026
Short answer
We found no rule that says directly what a previous landlord may tell a new one. What the privacy guidance does say is narrower: a new landlord can collect information from your references only with your consent, and the federal privacy commissioner says landlords have no right to disclose a poor payment history to an unregulated or ad hoc "bad tenants list". A new landlord may also ask for rental history in several provinces, and having none should not count against you.
What the privacy guidance says about references and lists
Privacy law, not tenancy law, is where the closest rules sit. Alberta and British Columbia have their own private-sector privacy Acts. In the other provinces covered here landlords follow the federal PIPEDA, and complaints go to the Office of the Privacy Commissioner of Canada (OPC). The points that bear on a previous landlord's disclosures:
- Consent for references: the OPC says landlords must get consent when they collect, use or disclose a person's personal information, except in limited cases set out in the law. Alberta's and BC's commissioners say a landlord can collect information from a reference only with the tenant's consent.
- Bad tenant lists: the OPC says landlords "do not have the right to disclose information such as a poor payment history to an unregulated or ad hoc 'bad tenants list.'" In Manitoba, where the federal law applies, that means a landlord may not report a tenant to an informal list.
- Who is covered: Alberta's privacy Act applies to landlords renting for profit, and BC's applies to any person offering to rent any property.
We found no rule in the Acts we reviewed that sets out what a previous landlord may say when a new landlord phones, or that sets a list of things a previous landlord must not mention. If you think a previous landlord shared something it should not have, contact the privacy commissioner (OPC, or the Alberta or BC commissioner).
How rental history is used, and renting without any
A new landlord can ask about your rental history in several provinces. In Ontario, the Human Rights Code regulation (O. Reg. 290/98) lets a landlord request credit references, rental history and authorization for a credit check. In Newfoundland and Labrador the Human Rights Act (s.12(3)) allows income information, credit checks, credit references, rental history and guarantees. New Brunswick's Human Rights Commission calls income information, rental history, credit checks and guarantees legitimate. British Columbia's commissioner says a landlord may decline to process an application if you refuse to give your previous landlords' contact details, and that asking whether you have ever been evicted is reasonable.
That does not mean a gap counts against you. Ontario's Human Rights Commission says a lack of rental or credit history should not be viewed negatively, Saskatchewan's says no history is not the same as a bad report, and Newfoundland and Labrador's says lack of credit history alone should not be a reason to refuse. If you have no landlord to name, see what to do if you have no landlord reference.
References and rental history in each province
Alberta
Alberta's Personal Information Protection Act applies to landlords renting for profit. The Office of the Information and Privacy Commissioner says a landlord may collect information from your references only with your consent. Landlords may ask only for the personal information reasonably required to decide whether to rent to you, which can include references from other landlords. A landlord can order a credit report if it has concerns about non-payment, after getting your consent. Searching the internet or social media for background checks is discouraged.
British Columbia
BC's Personal Information Protection Act applies to any person offering to rent any property, including a secondary suite. The Office of the Information and Privacy Commissioner says a landlord may collect information from a reference only with your consent. It would be reasonable for a landlord to decline to process your application if you refuse to give contact details for previous landlords, and reasonable to ask whether you have ever been evicted. A credit report needs prior notice of the purpose and your consent, and is best run late in selection, on the few applicants still under consideration.
Manitoba
Manitoba landlords follow PIPEDA, so the OPC's statement applies: a landlord has no right to disclose a poor payment history to an unregulated or ad hoc bad tenants list. The Manitoba Human Rights Commission's housing guideline says a landlord may screen for ability to pay, income stability and suitability, and must assess each applicant individually. We found no Manitoba rule on what a previous landlord may say in a reference.
Saskatchewan
Saskatchewan landlords follow PIPEDA, including the OPC's position on bad tenants lists. The Saskatchewan Human Rights Commission says a landlord may obtain information relevant to your qualifications as a tenant, and that having no rental or credit history is not the same as having a bad report. We found no Saskatchewan rule that sets out what a previous landlord may disclose.
Saskatchewan tenant rights | Can a landlord decline a tenant
Ontario
PIPEDA covers Ontario landlords, and the OPC's bad tenants list position applies. Under Residential Tenancies Act s.10 and O. Reg. 290/98, a landlord may request credit references, rental history and authorization for a credit check. The Ontario Human Rights Commission says the regulation permits no other inquiries, and that a lack of rental or credit history should not be viewed negatively. We found no Ontario rule on what a previous landlord may say to a new one.
Ontario tenant rights | Ontario rental application and references
New Brunswick
New Brunswick landlords follow PIPEDA. The province says a landlord may ask for your name, contact information, employment information and references, and may request a credit check. The Human Rights Commission's housing guideline says rental history is a legitimate screening item but must not be used in a way that violates dignity and privacy or excludes protected groups. We found no New Brunswick rule on what a previous landlord may disclose.
New Brunswick tenant rights | Can a landlord decline a tenant
Nova Scotia
Nova Scotia landlords follow PIPEDA. The province's renting guide says landlords can run credit and background checks, but the sources we reviewed give no Nova Scotia rule on what a previous landlord may say in a reference. The OPC's bad tenants list statement applies here as it does in the other PIPEDA provinces.
Prince Edward Island
PEI has no provincial private-sector privacy law, so PIPEDA applies to landlords and complaints go to the OPC. The Rental of Residential Property Act has no screening rules that we found. The OPC's statement that landlords have no right to disclose poor payment history to a bad tenants list applies.
Newfoundland and Labrador
Newfoundland and Labrador landlords follow PIPEDA. The Human Rights Act (s.12(3)) lets a landlord use income information, credit checks, credit references, rental history and guarantees. The Human Rights Commission says a landlord should not reject you solely because you have no credit history. We found no rule on what a previous landlord may disclose.
Newfoundland and Labrador tenant rights | Renting with bad credit
Related questions
Can a previous landlord give a bad reference?
We found no rule in the sources we reviewed that bars or allows it, so we cannot say. What the guidance does say is that a new landlord can collect information from your references only with your consent. If you are worried, ask the previous landlord what they would say, and consider offering a different reference.
Can a new landlord contact my previous landlord without my permission?
Alberta's and British Columbia's privacy commissioners say a landlord may collect information from a reference only with your consent. The federal commissioner says landlords must get consent to collect, use or disclose personal information, except in limited cases set out in the law.
Can I refuse to give my previous landlord's contact details?
We found no rule that forces you to, but in British Columbia the commissioner says it would be reasonable for the landlord to decline to process your application. We found no rule on this from the other provinces. If you cannot name a landlord, see what to do if you have no landlord reference.
Are landlords allowed to keep a bad tenants list?
The OPC says landlords do not have the right to disclose information such as a poor payment history to an unregulated or ad hoc "bad tenants list". That applies in the provinces where the federal law covers landlords. Alberta's and BC's privacy Acts have their own rules, and we did not find a statement on lists in their guidance.
Can landlords see your rental history?
A landlord can ask for it in several provinces. Ontario's regulation lets a landlord request rental history, as does Newfoundland and Labrador's Human Rights Act, and New Brunswick's Human Rights Commission calls it a legitimate screening item. For credit information, the landlord needs your consent before ordering a report. See can a landlord do a credit check.
Can I rent an apartment with no rental history?
Often, yes. Ontario's Human Rights Commission says a lack of rental or credit history should not be viewed negatively, Saskatchewan's says no history is not the same as a bad report, and Newfoundland and Labrador's says lack of credit history alone should not be a reason to refuse. A landlord can still weigh other things, such as income. See no landlord reference.
Can a landlord ask if I have been evicted before?
In British Columbia the commissioner says it is reasonable for a landlord to ask whether you have ever been evicted. We found no rule on this question in the other provinces' sources. Answering untruthfully can create its own risk: see can a tenant be evicted for lying on an application.
Can a landlord check Newfoundland rent history?
Newfoundland and Labrador's Human Rights Act (s.12(3)) lets a landlord use rental history when selecting tenants, along with income information, credit checks, credit references and guarantees. The Human Rights Commission adds that lack of credit history alone should not be a reason to refuse.
Where can I complain if a landlord shared my information?
Privacy complaints go to the Office of the Privacy Commissioner of Canada in most provinces covered here, to Alberta's Office of the Information and Privacy Commissioner in Alberta, and to BC's in British Columbia. If the issue touches a protected ground, such as family status or disability, the human rights commission is the place to go. See how to report a landlord.
How can I help my application if a past landlord might not give a good reference?
As SQRFT's advice: ask for a written reference while the tenancy is still going well, offer other landlords or property managers you have dealt with, and be ready to show proof of income. Where credit is the concern, see renting with bad credit.
Government sources
- Office of the Privacy Commissioner of Canada: Privacy in the landlord and tenant relationship
- Office of the Privacy Commissioner of Canada: Provincial laws that may apply instead of PIPEDA
- Alberta Office of the Information and Privacy Commissioner: Guidance for landlords and tenants
- BC Office of the Information and Privacy Commissioner: Guidance for landlords and tenants
- Ontario Human Rights Commission: Human rights and rental housing
- Ontario Regulation 290/98 under the Human Rights Code
- Ontario Residential Tenancies Act, 2006
- Manitoba Human Rights Commission: Housing guideline
- Saskatchewan Human Rights Commission: Landlords, tenants and housing
- New Brunswick Human Rights Commission: Guidelines on housing
- Government of New Brunswick: Information for renters
- Government of Nova Scotia: Guide to renting
- Newfoundland and Labrador Human Rights Act, 2010
- Newfoundland and Labrador Human Rights Commission: Guidelines on rental housing
General information, not legal advice. Rules change; check your province's tenancy office before acting.
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