Tenants & LandlordsTenant and landlord rights

Can a landlord decline a tenant?

Last updated: October 13, 2026

Short answer

A landlord can choose between applicants, but not for a reason that human rights law protects. Every province covered here bans refusing to rent, or setting different terms of a tenancy, because of grounds such as race, religion, sex, disability, family status or age. The lists differ by province: source of income or public assistance is on most of them, with a different scope in each, and a criminal record is not a protected ground for housing in any of them.

What a landlord cannot use as a reason

Each province's human rights law bans two things in rental housing: refusing someone the right to rent a unit that is advertised as available, and discriminating in any term or condition of the tenancy. Most of the laws also cover advertising and notices that show an intent to discriminate. A landlord who turns you down for a reason that is not on your province's list of protected grounds is not breaking the human rights law, although other rules, such as privacy rules on what a landlord may collect, can still apply.

The grounds that come up most often are family status (including having children), disability, age, sex (which includes pregnancy in several provinces), race, religion and source of income. Lists are not identical from province to province, so read the table and your province's answer below.

ProvinceIncome groundsShared-home exception
AlbertaSource of income: social assistance, AISH and other disability benefits, and income supplements for seniors. Employment wages are not covered.Not confirmed in our research
British ColumbiaLawful source of incomeThe person offering the space shares sleeping, bathroom or cooking facilities with the tenant
ManitobaSource of income, and social disadvantage in some casesA boarder or roomer in a private residence, or a duplex unit where the owner lives in the other unit
SaskatchewanReceipt of public assistance (assistance under The Saskatchewan Assistance Act or a benefit under The Saskatchewan Income Plan Act)The occupant must share a bathroom or kitchen with the owner or the owner's family in a building where they live
OntarioReceipt of public assistance (not source of income in general)The occupant must share a bathroom or kitchen with the owner or the owner's family living in the dwelling
New BrunswickSocial condition, which includes source of income, occupation and level of educationNo exemption in the Act's text; the Commission's guidance lets a person subletting a room with a shared bathroom or kitchen prefer certain occupants
Nova ScotiaSource of incomeA single room in a house where the landlord or the landlord's family lives, if the room is not advertised by sign, news media or rental agency
Prince Edward IslandSource of incomeNone found in the Act
Newfoundland and LabradorSource of income, defined as income or employment support under the Income and Employment Support ActThe Commission says the Act does not apply to a bedroom rented in the owner's own home with shared eating and common areas, but does apply to a separate unit inside the home

Reasons that are not on the protected list

A criminal record is not a protected ground for housing in any province covered here. Privacy law still limits how a landlord can find out about it, which is covered in can a landlord ask about your criminal record. Credit, references and rental history do not appear on any of the grounds lists we reviewed (that is our reading of the lists, not a rule any statute states); see can a landlord do a credit check and what landlords can legally ask for for what a landlord may collect.

A rule that looks neutral can still be discrimination if it shuts out people with a protected trait. The human rights commissions in several provinces name minimum income rules, rent-to-income ratios and "adults only" or "working people only" ads as examples that can discriminate.

If you think you were turned down unfairly

These steps are SQRFT's practical advice, not legal rules:

  1. Ask for the reason in writing. A short message such as "Can you tell me why my application was not accepted?" gives you something to point to later.
  2. Save the evidence. Keep the ad (a screenshot with the date), the application, and every message or email.
  3. Check the ground. If the reason was a trait on your province's list, such as your children, a disability or where your income comes from, it may be discrimination.
  4. Contact the human rights body early. Complaints have their own deadlines: in Nova Scotia a complaint must be made within 12 months, and in PEI within one year. For other provinces, ask your commission about its deadline when you first call.

Discrimination complaints go to the human rights body, which has its own process. In British Columbia, for example, the Residential Tenancy Branch cannot apply the Human Rights Code, and complaints go to the BC Human Rights Tribunal.

Declining a tenant in each province

Alberta

The Alberta Human Rights Act bans denying someone the right to rent a self-contained dwelling unit, or discriminating in any term of the tenancy, because of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status or sexual orientation. A criminal record is not on that list.

Source of income means lawful income that carries a social stigma, such as social assistance, AISH or other disability benefits, and income supplements for seniors. The Alberta Human Rights Commission says it does not cover employment wages. Its examples of discrimination include refusing an applicant because they receive income supports or rent subsidies, raising rent to push out a pregnant tenant, and screening with a rent-to-income ratio. Age protects people 18 or older, and a seniors' building where every unit is reserved for people 55 or older is allowed.

Alberta tenant rights | Can a landlord ask for bank statements?

British Columbia

BC's Human Rights Code bans refusing to rent advertised space, or discriminating in a term of the tenancy, because of Indigenous identity, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age or lawful source of income. The protection also covers a trait of someone the applicant lives with. The Code does not apply where the person offering the space shares sleeping, bathroom or cooking facilities with the tenant, and it allows buildings where every unit is reserved for people 55 or older.

The Human Rights Commissioner says a landlord cannot refuse someone because they are on social assistance or disability benefits. Complaints go to the BC Human Rights Tribunal, not to the Residential Tenancy Branch. In the Code, age means 19 or older.

BC tenant rights | BC rental application references

Manitoba

Manitoba's Human Rights Code bans discrimination in renting, and in the terms of a tenancy, unless bona fide and reasonable cause exists. Its grounds include ancestry, nationality, ethnic background, religion, age, sex (including pregnancy), gender identity, sexual orientation, marital or family status, source of income, political belief, disability and social disadvantage. A landlord must also reasonably accommodate special needs based on those grounds. The Code does not apply to a boarder or roomer chosen for a private residence, or to a unit in a duplex where the owner lives in the other unit.

The Manitoba Human Rights Commission's housing guideline gives examples that are likely discrimination, such as refusing families because children are "too noisy" or restricting families to certain floors. A criminal record is not a protected ground.

Manitoba tenant rights | Can a landlord ask about your criminal record?

Saskatchewan

The Saskatchewan Human Rights Code bans denying someone occupancy of housing, or discriminating in any term of occupancy, because of religion, creed, marital status, family status, sex, sexual orientation, disability, age, colour, ancestry, nationality, place of origin, race or perceived race, receipt of public assistance or gender identity. Source of income in general is not a listed ground; the public assistance ground is narrow. A unit in a building where the owner or the owner's family lives is outside the Code if the occupant must share a bathroom or kitchen with them, and housing for people 55 or older only is allowed.

The Saskatchewan Human Rights Commission says a rental ad cannot say "no children" or "adults only". A criminal record is not a protected ground.

Saskatchewan tenant rights | How to report a landlord

Ontario

Ontario's Human Rights Code protects the right to rent on equal terms regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or the receipt of public assistance. The ground is public assistance, not source of income in general, though the Ontario Human Rights Commission says minimum income rules and rent-to-income cut-offs can still be discriminatory through their effect on other grounds. The Commission treats limiting a building to adults as family status discrimination, and we found no exception for it in the Code.

The Code does not apply where the tenant shares a bathroom or kitchen with the owner or the owner's family living in the dwelling. A regulation under the Code lists the screening a landlord may do, such as credit references, rental history and a credit check. A criminal record is not a protected ground in housing.

Ontario tenant rights | Ontario rental application references

New Brunswick

New Brunswick's Human Rights Act lists 16 prohibited grounds: race, colour, national origin, ancestry, place of origin, creed or religion, age, physical disability, mental disability, marital status, family status, sex, sexual orientation, gender identity or expression, social condition, and political belief or activity. Section 5 bans denying someone the right to occupy a dwelling unit, or discriminating in any term of occupancy, on those grounds. Social condition includes source of income, occupation and level of education.

The Human Rights Commission's housing guideline says an ad for a building that is "adults only" excludes families with children, and lists minimum income, permanent-job and rent-to-income rules as examples of discriminatory preconditions. We found no statutory exemption for adult-only or seniors-only buildings; a special program approved by the Commission is one route. A criminal record is not a protected ground.

New Brunswick tenant rights | New Brunswick lease agreements

Nova Scotia

Nova Scotia's Human Rights Act bans discrimination in accommodation on grounds that include age, race, colour, religion, creed, sex, sexual orientation, gender identity, gender expression, physical or mental disability, ethnic, national or aboriginal origin, family status, marital status, source of income and political belief. The Nova Scotia Human Rights Commission's examples include refusing a renter on Income Assistance, a student loan or EI, and renting to someone but then demanding rent in advance or a larger deposit because of a protected characteristic.

The one exception written for accommodation is renting a single room in a house where the landlord or the landlord's family lives in the rest of it, and only if the room is not advertised by sign, news media or rental agency. A complaint must be made within 12 months. A criminal record is not a protected ground.

Nova Scotia tenant rights | Nova Scotia filing a complaint

Prince Edward Island

PEI's Human Rights Act bars denying occupancy of rental housing, or setting discriminatory terms, because of age, colour, creed, disability, ethnic or national origin, family status, gender expression, gender identity, marital status, political belief, race, religion, sex, sexual orientation or source of income. The Human Rights Commission says source of income covers where income comes from, not how much, and that refusing accommodation because income is Financial Assistance is not allowed. It also says landlords should not ask about family or marital status, though they may ask how many people will live in the unit.

The Act lets an owner of a building with two or more units restrict the units other than the owner's own to people of one sex. We found no exemption for a shared unit or for adult-only or seniors' buildings. Complaints go to the Commission within one year. A criminal record is protected in employment only, not in housing.

PEI tenant rights | PEI filing a complaint

Newfoundland and Labrador

The Human Rights Act, 2010 bans refusing occupancy of a self-contained dwelling unit, or setting discriminatory terms of occupancy, because of race, colour, nationality, ethnic origin, social origin, religious creed, religion, age, disability, disfigurement, sex, sexual orientation, gender identity, gender expression, marital status, family status, source of income or political opinion. Source of income is defined narrowly, as receiving income or employment support under the Income and Employment Support Act, although the Commission's guidance says a landlord should not discriminate because they disapprove of where income comes from.

Age and family status do not apply where every unit is reserved for people 55 or older. The Act lets a landlord use income information, credit checks, references, rental history and guarantees when screening. The Commission says an "adult only" building could discriminate on family status. A criminal record is not a protected ground for housing.

Newfoundland and Labrador tenant rights | Can a landlord do a credit check?

Related questions

Can a landlord refuse to rent to me for any reason?

No. A landlord cannot refuse you, or set different terms for you, because of a ground your province's human rights law protects, such as race, religion, sex, disability, family status or age. Reasons such as a poor rental history or references that do not check out do not appear as grounds in the lists we reviewed, but that does not make every refusal lawful, and a refusal tied to a protected ground is still not allowed. Privacy law also limits what a landlord can collect while deciding.

Can a landlord refuse to rent to someone with children?

No. Family status is a protected ground in every province covered here, and the Saskatchewan Human Rights Commission says a "no children" or "adults only" ad is not allowed, and the New Brunswick and Newfoundland and Labrador commissions say an "adults only" building can discriminate on family status. The exception is housing reserved for people 55 or older, which the laws of Alberta, British Columbia, Saskatchewan and Newfoundland and Labrador allow. In Ontario, the Commission treats limiting a building to adults as family status discrimination.

Can a landlord refuse a tenant who is on social assistance?

Not on that basis in the provinces where it is protected. British Columbia, Manitoba, Nova Scotia and PEI protect source of income, Alberta covers social assistance and disability benefits under it, New Brunswick protects social condition (which includes source of income), and Ontario and Saskatchewan protect the receipt of public assistance. In Newfoundland and Labrador the ground is defined narrowly as income or employment support under the Income and Employment Support Act. A landlord can still ask whether you can pay the rent.

Can a landlord decline a tenant because of a disability?

No. Disability is a protected ground in every province covered here, and landlords have a duty to accommodate a tenant's needs (in most of these provinces, up to the point of undue hardship). That can mean allowing a service dog, or considering a reasonable change to a rule. See can a landlord refuse a service dog for the animal rules.

Can a landlord decline a tenant because of their age?

Age is a protected ground in every province covered here, and some provinces make an exception for seniors' housing. Alberta's age ground protects people 18 or older, Ontario's protects adults 18 or older, and British Columbia's Code defines age as 19 or older. Buildings where every unit is reserved for people 55 or older are allowed in Alberta, British Columbia, Saskatchewan and Newfoundland and Labrador. If you are 18, see how to rent an apartment at 18.

Can a landlord refuse to rent to someone with a criminal record?

A criminal record is not a protected ground for housing in any province covered here, so human rights law does not stop a landlord from using it, but privacy rules limit how a landlord gets the information. In British Columbia, the privacy commissioner says a landlord cannot require a record check as a condition of renting unless it is necessary, and in most situations it will not be. A refusal tied to a protected ground is still not allowed. See can a landlord ask about your criminal record.

Can a landlord decline a tenant for bad credit?

Credit does not appear on the grounds lists we reviewed for any province covered here. Alberta and Ontario sources say a landlord needs your consent to run a credit check, and in Ontario a regulation under the Human Rights Code lets a landlord use credit references, rental history and a credit check to screen. A landlord still cannot use credit as a cover for refusing you on a protected ground. See how to rent an apartment with bad credit.

Can a landlord say no because of a pet?

That is a different question from discrimination, unless the animal is a service animal. Pet rules differ by province, and a disability-related need for a service animal is covered by human rights law. See can a landlord refuse pets and can a landlord say no to an ESA.

Can a landlord decline a tenant because of their income?

A landlord can ask for reasonable proof that you can pay the rent. Alberta's privacy commissioner says that can include proof of income or references from other landlords, and Ontario's screening regulation lets a landlord use income information together with credit references, rental history or a credit check. What a landlord cannot do is refuse you because of where the money comes from, in the provinces that protect it. The Alberta and New Brunswick commissions both list rent-to-income ratios as examples that can discriminate. See can a landlord ask for bank statements.

Where do I complain if a landlord discriminates against me?

Complain to your province's human rights body, not to the tenancy office. That is the Alberta Human Rights Commission, the BC Human Rights Tribunal, the Manitoba Human Rights Commission, the Saskatchewan Human Rights Commission, the New Brunswick Human Rights Commission, the Nova Scotia Human Rights Commission, the PEI Human Rights Commission or the Newfoundland and Labrador Human Rights Commission. In Ontario, start with the Ontario Human Rights Commission's rental housing guidance. See how to report a landlord for other offices.

Can a landlord refuse students?

We found no student ground in the lists of protected grounds we reviewed for the provinces covered here, so we found no rule that stops a landlord from simply preferring other applicants. A refusal can still be discrimination if the real reason is a protected one, such as age (protected from 18 in Alberta and Ontario, and from 19 in British Columbia), family status (a student with children), disability or source of income. Nova Scotia's Human Rights Commission lists refusing a renter whose income is a student loan as an example, and New Brunswick's social condition ground is defined by source of income, occupation or level of education. If you think you were refused for a protected reason, contact your province's human rights commission.

A landlord can still ask for reasonable proof that you can pay the rent. See can a landlord ask for bank statements and how to rent an apartment at 18.

Government sources

General information, not legal advice. Rules change; check your province's tenancy office before acting.

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