TenantsRepairs and maintenance

How long can a tenant go without hot water?

Last updated: October 13, 2026

Short answer

None of the nine provinces covered here sets a number of days a tenant can be left without hot water, and we found no rule that gives a landlord a grace period. What the law sets is a duty: a landlord who supplies hot water has to keep the plumbing and the supply working. Where a province gives a temperature, hot water must reach at least 43°C in Manitoba and Ontario, 44°C where New Brunswick's maintenance code has been adopted, and 46°C to 60°C in Alberta. Most provinces also ban a landlord from cutting off water or other utilities (Alberta does it through its health standards rather than its tenancy Act; New Brunswick, Nova Scotia and Newfoundland and Labrador name "water", not "hot water"), and Ontario says outright that unpaid rent is no excuse. Tell the landlord in writing right away, keep paying rent, and use your province's tenancy office or health inspector if it is not fixed.

How hot the water has to be, by province

Every province covered here makes the landlord responsible for keeping a rental fit to live in and for following health and housing standards, but only some write a hot water temperature into those standards. Where a province has no figure, your city's bylaw may set one.

ProvinceHot water standard we foundWhere it applies
AlbertaHot water kept between 46°C and 60°C at the fixture, with safe-to-drink hot and cold running water at the washbasins, bathtub or shower and kitchen sinkHousing Regulation and Minimum Housing and Health Standards under the Public Health Act; the tenancy Act makes meeting them a landlord covenant
British ColumbiaNo provincial hot water standard found; hot water is listed among the basic features a landlord must maintainMunicipal standards of maintenance bylaws usually cover it
ManitobaHot water at least 43°C at the tap, with hot and cold running water to each sink, basin and bath or showerDwellings and Buildings Regulation under The Public Health Act
SaskatchewanNo numeric standard found in the tenancy Act or Regulations; Saskatoon's bylaw requires hot and cold water at every sink, tub and showerCity bylaws, such as Saskatoon's
OntarioHot and cold running water to every kitchen sink, washbasin, bathtub and shower, with hot water at an ordinary temperature of at least 43°CO. Reg. 517/06 maintenance standards, where there is no municipal property standards by-law or in prescribed circumstances
New BrunswickHot water of at least 44°C at any tap, with hot and cold running water in each unitMaintenance and Occupancy Code, only where a municipality has adopted it by by-law
Nova ScotiaNo provincial standard found; Halifax requires hot water capable of being supplied at 43°C to 60°CHalifax By-law M-200; we did not check other municipalities
Prince Edward IslandHot and cold running drinkable water at adequate pressure in all kitchen and bathroom facilities; we found no temperaturePublic Health Act Rental Accommodation Regulations
Newfoundland and LabradorA constant supply of hot and cold water, insulated hot water tanks with automatic temperature control, and fixtures free of leaks; we found no temperatureOccupancy and Maintenance Regulations, only in the municipalities listed in their Schedule (St. John's is not listed)

Can a landlord shut off the hot water?

Most of the provinces ban a landlord from cutting off or interfering with water or other utilities. Read the wording for your province, because some laws say "water" or "utilities" rather than "hot water".

  • Ontario: hot or cold water is a vital service. A landlord cannot withhold the reasonable supply or deliberately interfere with it, and unpaid rent and tenant damage are no exception. If the landlord's own unpaid bill causes the cut-off, the landlord is treated as having withheld the service.
  • Manitoba: hot and cold water are vital services. A landlord must not withhold a vital service it has to supply, or deliberately interfere with any vital service.
  • British Columbia: a landlord must not end or restrict a service that is essential to living in the unit, or whose supply is a material term of the agreement. The Act's definition of "service or facility" includes utilities and heating.
  • Saskatchewan, Prince Edward Island, Nova Scotia, New Brunswick and Newfoundland and Labrador: each has a rule against cutting off services such as utilities, water or heat, with exceptions that differ: a tenancy office order or permission in Saskatchewan and Nova Scotia, written consent in Newfoundland and Labrador, an emergency or needed maintenance in New Brunswick, and one month's notice with a matching rent reduction for a non-essential service in PEI. New Brunswick's rule names heat, water and electric power, Nova Scotia's gives heat, water, electric power and gas as examples, and Newfoundland and Labrador's names heat, water and electric power. None of them says "hot water", so whether a hot water outage alone is covered is our reading, not wording in those laws. Details are in the province answers below.
  • Alberta: we found no section of the Residential Tenancies Act that expressly bans a shut-off, but the health standards require an owner to keep water supplied continuously unless the rental agreement makes the utility the occupant's sole responsibility.

Apart from Ontario, which says so outright, we found no exception for unpaid rent in these rules, and Manitoba's section has none. If you pay the utility company yourself and are cut off for your own unpaid bill, Ontario says that is not a landlord breach, although the landlord still must not deliberately interfere with your supply. For who pays for water, see can a landlord charge for water, and for heat, see when does a landlord have to turn on the heat.

What to do when there is no hot water

These steps are SQRFT's practical advice, not legal rules:

  1. Find out the cause. Check whether the whole building is out or only your unit, and whether your lease says the landlord supplies hot water or you arrange it with the utility.
  2. Tell the landlord in writing today. Say when it stopped, describe the problem, and keep a copy. If your lease gives an emergency contact, use it and note the time you called.
  3. Keep a record. Note each date without hot water, keep messages, take photos of anything leaking, and write down any temperature you measure at the tap.
  4. Keep paying your rent. Stopping rent on your own can lead to a notice. See can I withhold rent from my landlord.
  5. Escalate if nothing happens. Contact the health inspector or city office where your province has one, and apply to your tenancy office or tribunal. The full process is in what to do if your landlord refuses repairs.

No hot water in each province

Alberta

Alberta has the most specific hot water standard. The Housing Regulation under the Public Health Act requires the owner to supply safe-to-drink running hot and cold water and keep the plumbing working, and the Minimum Housing and Health Standards require hot water kept between 46°C and 60°C at the fixture. The tenancy Act makes meeting these standards a landlord covenant in every tenancy. The standards also require an owner to keep water supplied continuously unless the rental agreement makes the utility the occupant's sole responsibility. We found no Residential Tenancies Act section that expressly bans a shut-off, and no fine aimed at one.

Public health inspectors enforce the standards, and Alberta Health Services Environmental Public Health does not reveal who complained. You can also apply to the RTDRS or the court for damages, a rent reduction, the cost of doing the landlord's job, or an order ending the tenancy. If a public health order is issued about the problem and the landlord does not comply, you can end the tenancy on 14 days' notice. Repair costs cannot come off your rent unless the landlord agrees or the RTDRS or a court orders it.

Alberta tenant repairs and maintenance | How to file an RTDRS claim

British Columbia

We found no provincial hot water standard in BC: no temperature or supply level in the Residential Tenancy Act, the Regulation, the Health Hazards Regulation or the Residential Tenancy Branch's repairs page. The RTB lists heating, hot water and electricity among the basic features a landlord must maintain, and says hot water and heating are usually covered by municipal standards of maintenance bylaws, so check your city's bylaw. A landlord must not end or restrict a service that is essential to living in the unit or whose supply is a material term of the agreement. Breaking that rule can bring a fine of up to $5,000, or an administrative penalty of up to $5,000 with a separate penalty for each day it continues.

Ask for the repair in writing and allow a reasonable time, then apply to the RTB for dispute resolution, asking for a repair order, compensation or a rent reduction. Urgent safety and security repairs can go through the expedited hearing process. The Act's emergency repair list covers major leaks in pipes or the roof, damaged or blocked water or sewer pipes or plumbing fixtures, the primary heating system, damaged or defective locks and electrical systems. Hot water is not named in it. Whether a hot water outage counts depends on its cause, and that reading is ours, not something the Act says. For an item that is on the list, the Act requires at least two attempts to phone the landlord's emergency contact and then reasonable time; you may then arrange the repair, and if the landlord does not repay you after you give a written account with receipts, you may deduct the amount from rent.

BC tenant repairs guide | BC utilities guide

Manitoba

Manitoba's Dwellings and Buildings Regulation under The Public Health Act says an owner may not rent a dwelling on a sewer and water system without hot and cold running water to each sink, basin and bath or shower and plumbing in good repair, and must keep it that way while a tenant lives there. "Hot water" means at least 43°C at the tap. Hot and cold water are also vital services under The Residential Tenancies Act, and section 60(1) has no exception for unpaid rent. Administrative penalties are $1,000 for the first, $3,000 for the second and $5,000 for a third or later, and an offence fine can reach $2,000 for an individual and $10,000 for a corporation.

If the landlord does not pay the utility, the utility must tell the director before cutting service, the director can order it not to, and the RTB redirects rent to pay the utility bills. Ask the landlord in writing, then file a Tenant's Request for Repairs with the RTB, which can issue an Order to Repair. The RTB usually will not proceed while rent is owing unless there is an immediate health or safety risk. If a breach of the landlord's repair duty puts health or safety at risk, you can give notice ending the tenancy no earlier than 5 days later.

Manitoba repairs and maintenance | Manitoba utilities guide

Saskatchewan

We found no hot water temperature in Saskatchewan's tenancy Act or Regulations. Where the landlord supplies plumbing, hot water or heat, the landlord must keep it in good repair. A landlord cannot end or restrict a service or facility, a term that includes utilities and heating, unless the tenant agrees or the Office of Residential Tenancies orders it, and we found no exception for unpaid rent. Cities can set their own standards: Saskatoon's property maintenance bylaw requires potable running water, hot and cold water at every sink, tub and shower, and working heat. Saskatchewan Health Authority Public Health Inspectors investigate housing complaints, including a lack of water heating facilities.

The main route is an application to the ORT. A hearing officer can order the landlord to comply, order your rent paid to the director and used to fix the problem, award damages, or reduce rent where a service or facility was cut. We found no right to repair and deduct. Breaking the Act is an offence, with fines of up to $1,000 for a corporation, and up to $500, six months in jail or both for an individual. The Act also protects you from a notice given in retaliation for a good-faith complaint to a municipality about health or safety standards.

Saskatchewan repairs and maintenance | Saskatchewan utilities guide

Ontario

Ontario treats hot or cold water as a vital service. A landlord must not withhold, or deliberately interfere with, the reasonable supply of a vital service it has to supply, and unpaid rent and tenant damage are no exception. Knowingly withholding a vital service is an offence, with maximum fines of $100,000 for an individual and $500,000 for a corporation since July 1, 2026. The maintenance standards in O. Reg. 517/06 require hot and cold running water at every kitchen sink, washbasin, bathtub and shower, with hot water at an ordinary temperature of at least 43°C. They apply where there is no municipal property standards by-law or in prescribed circumstances; otherwise the municipality's by-law usually governs and the municipality enforces it.

Ask the landlord in writing, then file a Tenant Application about Maintenance (Form T6) within one year of the conduct. The LTB can order a rent abatement, order the landlord to do specific repairs by a deadline, authorize a repair you made and order the landlord to pay for it, order out-of-pocket costs, or terminate the tenancy. Complaints about vital service offences can also go to the province's Rental Housing Enforcement Unit.

Ontario tenant repairs guide | Ontario utilities guide

New Brunswick

New Brunswick's tenancy law names heat, water and electric power rather than hot water. A landlord or the landlord's agent must not deliberately interfere with their supply except in an emergency or where necessary to carry out maintenance or repairs, and the Act has no exception for unpaid rent. Breaking this rule is a category F offence, which carries a court-imposed fine of between $240 and $10,200. The Act also requires the landlord to follow health, safety, housing and building standards. The province's Residential Properties Maintenance and Occupancy Code requires hot water of at least 44°C at any tap, but it binds only where a municipality has adopted it by by-law, and we did not check which have.

Serve the landlord a written complaint; the landlord has 7 days to comply. If nothing happens, notify a residential tenancies officer in writing, or go straight to the officer in an emergency. The Tenant and Landlord Relations Office treats the work needed to make sure a tenant has heat, water and electrical services as emergency repairs. The officer can order the landlord to comply, do the work at the landlord's cost and redirect rent to pay for it. We found no rule letting a tenant arrange emergency repairs and deduct the cost.

New Brunswick repairs and maintenance | New Brunswick utilities guide

Nova Scotia

We found no province-wide hot water standard for Nova Scotia rentals. The statutory conditions in the Residential Tenancies Act require the landlord to keep the premises in a good state of repair and fit for habitation and to follow laws on health, safety or housing standards, which in practice means municipal by-laws. Halifax By-law M-200, for example, requires hot water capable of being supplied at 43°C to 60°C to bathroom, kitchen and laundry fixtures; we did not check other municipalities. A landlord who provides a service such as heat, water, electric power or gas cannot stop providing it without proper notice of a rent increase or the Director's permission; that wording says "water", not "hot water", and its list is given as examples. The Renting Guide says landlords may not disconnect utilities included in the lease, and hot water is a separate box on the standard lease's "rent includes" list.

Apply to the Director with Form J, which can lead to an order to make the repair, compensation, or rent paid in trust to the Director. If the issue cannot reasonably wait for a regular hearing, Form DR9 asks for an emergency hearing, but only after a Form J has been filed. The guide says rent cannot be withheld, and we found no rule letting a tenant do emergency repairs and deduct the cost. Breaking the Act is an offence with a fine of up to $1,000, and a prosecution needs the Attorney General's consent.

Nova Scotia repairs and maintenance | Nova Scotia utilities guide

Prince Edward Island

PEI's Public Health Act Rental Accommodation Regulations require the owner of a dwelling to provide hot and cold running drinkable water under adequate pressure in all kitchen and bathroom facilities; we found no temperature in them. The tenancy Act's repair duty requires compliance with the health, safety and housing standards required by law. A landlord also cannot terminate or restrict a service or facility that is reasonably related to the tenant's use of the unit as a home or is a term of the tenancy agreement. The Act's definition of "service or facility" includes utilities and heating, and we found no exception for unpaid rent. We found no fine aimed at shut-offs, so the general penalties apply: an administrative penalty of up to $10,000 for each day the breach continues, and an offence fine of up to $25,000.

Damaged or blocked water pipes and plumbing fixtures, and the heating system, are on the Act's emergency repair list. Notify the landlord's emergency contact, make reasonable attempts to reach them and allow reasonable time; only then may you have the repair made. The landlord must reimburse you within seven days of a written claim with receipts, and if not, you can apply to the Director. For other problems, file Form 2(A) with the Rental Office, and the Director's orders can include compliance, a rent reduction and compensation.

PEI repairs and maintenance | PEI utilities guide

Newfoundland and Labrador

Statutory condition 1 requires the landlord to keep the unit in a good state of repair and fit for habitation and to comply with laws on health, safety or housing. The detailed standard is in the Occupancy and Maintenance Regulations, which require a constant supply of hot and cold water, insulated hot water tanks with automatic temperature control, and fixtures free of leaks. They apply only in the municipalities listed in their Schedule, and St. John's is not listed. Under statutory condition 8, neither the landlord nor the tenant may disconnect heat, water or electric power (hot water is not named) without the other party's written consent, and we found no exception for unpaid rent. An individual faces a fine of up to $3,000 and a corporation up to $10,000, and each day counts as a separate offence.

The Residential Tenancies Office guide lists a disconnection of heat or water as a situation that makes premises uninhabitable, which lets a tenant end the tenancy immediately. Otherwise, serve a written Tenant's Request for Repairs, allow a reasonable time, then apply to the Residential Tenancies Office; the application is not accepted if your rent is in arrears. The adjudicator can order repairs, a rent reduction until they are done, a rent rebate, or rent paid in trust. You can also report a violation to the municipality and ask for a building inspector, or go to the department of health. We found no rule letting a tenant arrange emergency repairs and deduct the cost.

Newfoundland repairs and maintenance | Newfoundland utilities guide

Related questions

How long can a landlord leave a tenant without hot water?

In the rules we reviewed, no province sets a number of days, and we found no grace period for a landlord. Hot water is part of what the landlord has to supply and keep in repair, so tell the landlord in writing as soon as it stops. Several provinces tell tenants to allow a reasonable time after a written request, and New Brunswick sets 7 days for non-urgent problems. New Brunswick's Act also lets a landlord interrupt water only in an emergency or where needed for maintenance or repairs, and we found no rule in any province covered here setting how long such a shut-off may last.

Is it illegal for a landlord to leave a tenant without hot water?

It breaches the landlord's duties, and in some provinces it can also be an offence. In Ontario, knowingly withholding a vital service such as hot water is an offence with fines up to $100,000 for an individual and $500,000 for a corporation since July 1, 2026. Manitoba has administrative penalties of $1,000 to $5,000, New Brunswick treats interference with water as a category F offence, and BC allows a fine of up to $5,000 for ending an essential service. Whether a particular outage is an offence depends on the facts and the wording of the offence section, such as the word "knowingly" in Ontario's.

What are my rights as a tenant without hot water?

You can expect the landlord to treat it as a repair they owe. Ask in writing, then take it to your province's tenancy office or tribunal, which can order the repair, reduce your rent, or award compensation. In several provinces a health inspector or city office can also act. You are generally expected to keep paying rent while you do this. The province answers above list the specific remedies.

Can I withhold rent if I have no hot water?

No. Withholding rent on your own can lead to an unpaid rent notice in all nine provinces covered here. Newfoundland and Labrador will not accept a repair application if your rent is in arrears, and Manitoba's RTB usually will not proceed while rent is owing unless there is an immediate health or safety risk. The few lawful deductions are narrow, such as BC emergency repair costs the landlord did not repay. The legal route is to apply to the tenancy office, which can reduce rent or have it paid to the office.

How do I report a landlord for no hot water?

Where you report depends on the province. In Alberta, contact Alberta Health Services Environmental Public Health, and in Saskatchewan, a Public Health Inspector. In Ontario, vital service offences go to the Rental Housing Enforcement Unit, and a repair application goes to the LTB. In BC, Manitoba, Nova Scotia and PEI, apply to the Residential Tenancy Branch, the Residential Tenancies Branch, the Director of Residential Tenancies or the Rental Office. In New Brunswick, go to a residential tenancies officer, and in Newfoundland and Labrador, to the Residential Tenancies Office or a municipal building inspector.

Can a landlord turn off the hot water if I owe rent?

Ontario says no outright: unpaid rent is no exception to the ban on withholding a vital service. In the other provinces we found no exception for unpaid rent in the rules against cutting off services, and Manitoba's section 60(1) has none. Unpaid rent is dealt with by a notice or an application to the tenancy office, as in can a landlord evict you immediately. If you are in arrears, expect a notice, not a lawful shut-off.

What temperature does hot water have to be in a rental?

It depends on the province. Alberta requires 46°C to 60°C at the fixture, Manitoba and Ontario at least 43°C, and New Brunswick at least 44°C at any tap where the municipality has adopted the Maintenance and Occupancy Code. Halifax requires 43°C to 60°C. We found no temperature in the provincial rules for BC, Saskatchewan, PEI or Newfoundland and Labrador, so check your city's bylaw.

Can I fix the hot water myself and send my landlord the bill?

Usually not on your own. BC and PEI have an emergency repair process with strict steps: contact the landlord's emergency contact, allow reasonable time, then keep receipts. In Ontario you can ask the LTB to authorize a repair you made and order the landlord to pay for it, and Alberta's tenant handbook says you may have it done and apply to be compensated, but not deduct it from rent without agreement or an order. For Manitoba, Saskatchewan, New Brunswick, Nova Scotia and Newfoundland and Labrador we found no right to repair and deduct. SQRFT's advice: get the landlord's written agreement before you spend anything.

Is a hot water outage an emergency repair?

It depends on the province and the cause. BC's and PEI's emergency repair lists name items such as major leaks, damaged or blocked water pipes and plumbing fixtures and the heating system, not hot water itself, so a burst pipe fits the wording more clearly than a failed tank. That comparison is our reading, not a rule in either Act. New Brunswick's Tenant and Landlord Relations Office treats the work needed to make sure a tenant has heat, water and electrical services as emergency repairs. In Alberta, Saskatchewan, Nova Scotia and Newfoundland and Labrador we found no list of emergency repairs a tenant can arrange. Nova Scotia does offer an emergency hearing (Form DR9) for issues that cannot wait.

Can I end my lease if there is no hot water?

Sometimes, but not by simply walking out. In Manitoba, a breach of the repair duty that puts health or safety at risk allows notice ending the tenancy no earlier than 5 days later. In Newfoundland and Labrador, a disconnection of heat or water is listed as making premises uninhabitable. In Ontario the LTB can terminate the tenancy as one of its repair orders, and in Alberta a 14 day notice is available only after a public health order that the landlord does not comply with. SQRFT's advice: check the notice rules with your tenancy office before you move out, because leaving without valid notice can leave you owing rent.

What if the hot water is out because the landlord did not pay the utility bill?

In Ontario, if the landlord owes the supplier and the supply is withheld as a result, the landlord is treated as having withheld the vital service. In Manitoba, the utility must tell the director in writing before cutting service because of the landlord's unpaid bill, the director can order it not to, and the RTB redirects rent to pay the utility bills. We did not find a similar rule for the other provinces. The general ban on cutting off services still applies to the landlord there.

Government sources

General information, not legal advice. Rules change; check your province's tenancy office before acting.

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