Repairs and Maintenance in British Columbia
What to do when a repair is needed and your landlord is not responding.
Last updated: September 2026
Requesting a Repair
Under British Columbia's Residential Tenancy Act, tenants should put repair requests to their landlord in writing, describing the issue clearly and keeping a copy along with any photos or video of the problem. A written record with a date matters if the issue is not resolved and needs to go further.
When a Landlord Does Not Respond
If a landlord does not address a repair request within a reasonable time, a tenant's general route is to apply to the Residential Tenancy Branch (RTB) for Dispute Resolution. The RTB can order a landlord to make repairs, among other remedies.
Keep your written repair requests, photos, and any responses (or lack of response) from your landlord, since this documentation forms the evidence for a Dispute Resolution application.
Frequently Asked Questions
What should I do first if my BC rental needs a repair?
Put the request to your landlord in writing, with photos or video if relevant, and keep a copy with the date.
What if my BC landlord ignores a repair request?
You can apply to the Residential Tenancy Branch for Dispute Resolution, which can order a landlord to make repairs.
Sources
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