TenantsRepairs and maintenance

Does a landlord have to fix water damage?

Last updated: October 15, 2026

Short answer

Yes, in general. In the provinces covered here the landlord has to keep the unit in good repair and fit to live in, and water damage that makes it unsafe or unfit is covered by that duty. The exception is damage the tenant caused through neglect or misuse, which is the tenant's cost. Report the damage in writing right away, and if the landlord does not act, use your province's repair process.

What a landlord has to do about water damage

We found no rule written only for water damage in the provinces covered here. The duty comes from the landlord's general obligation to keep the unit in good repair and fit for habitation and to meet health, safety and housing standards. Some provinces add detail in their housing standards: Alberta says basements must be free of water infiltration and rotted or damaged materials must be repaired or replaced, and Ontario requires wall and ceiling surfaces to be kept free of leaks, deteriorating materials and mould.

  • Tenant: report the damage to the landlord right away, in writing, with photos. Do not wait: British Columbia's Residential Tenancy Branch tells tenants to report water damage immediately and landlords to fix it quickly.
  • Landlord: repair the cause and the damage within a reasonable time. For serious leaks, some provinces have emergency repair rules (see below).
  • If the tenant caused it: a tenant who damages the unit through neglect or misuse, for example by leaving a tap running, is responsible for repairing that damage.

SQRFT advice, not law: take dated photos or video, keep every message with the landlord, and move belongings out of the wet area if it is safe to do so. Contact your tenant insurer early if you have a policy.

Emergencies, serious damage and moving out

Rules for urgent repairs and for leaving a unit that has been badly damaged differ a lot by province. The table sets out what we found.

ProvinceUrgent repairsBadly damaged or unfit unit
AlbertaNo statutory emergency repair rule foundTenancy is frustrated if the premises are destroyed, or damaged so badly that a reasonable landlord would not repair or a reasonable tenant would not stay, or a public health order closes them
British ColumbiaEmergency repairs include major leaks and blocked water or sewer pipes; the tenant tries the landlord's emergency contact at least twice firstFrustration is a high test; hardship alone is not enough
ManitobaThe Branch guide says emergency repairs must be done immediatelyTenant notice if the breach is a health or safety risk or makes the unit uninhabitable; fire or flood ends the tenancy on the date performance becomes impossible
SaskatchewanNo emergency repair-and-deduct right foundShort notice for a material breach after a reasonable time to fix; frustration if the unit cannot be lived in
OntarioNo separate emergency self-help repair ruleTenant applies to the Board; the doctrine of frustration applies to tenancy agreements
New BrunswickLandlord must do emergency repairs without delay; the tenant can go straight to an officerTenant applies to a residential tenancies officer to end the tenancy
Nova ScotiaNo self-help emergency repair; emergency hearing request available after an applicationLandlord may give notice to quit if the premises were made uninhabitable by fire, flood or other occurrence
Prince Edward IslandEmergency repairs include leaks in pipes or roof and blocked pipes; tenant must notify the landlord's emergency contact firstTenant applies to the Director; frustration doctrine applies
Newfoundland and LabradorNo emergency repair rule foundTenant can give notice effective immediately if the landlord breaches the repair condition

Before you move out, check your province's rules: ending a tenancy the wrong way can leave you owing rent. See what to do if a landlord refuses repairs and can I break my lease if my apartment has mold.

Water damage rules in each province

Alberta

The landlord must keep the premises in good repair at all times and meet the minimum housing standards under the Public Health Act. Those standards say basements must be free of water infiltration and that building materials that are damaged or show rot must be repaired or replaced. A tenant must not do or allow significant damage to the premises.

Ask in writing first, then contact Alberta Health Services Environmental Public Health, or apply to the RTDRS or the Alberta Court of Justice for damages, a rent reduction, compensation for the cost of doing the landlord's job, or termination. The RTDRS cannot order a landlord to do a repair. A tenant can give 14 days' written notice for a landlord's substantial breach only where a public health order was issued about that breach and the tenant reasonably believes the landlord has not complied. If the premises are destroyed or damaged beyond what a reasonable landlord would repair, the tenancy is frustrated. The Act does not say in plain words what happens to rent after that, so ask the RTDRS or Alberta Court of Justice.

Alberta tenant repairs and maintenance | How to file an RTDRS claim

British Columbia

The landlord must maintain the property in a state of decoration and repair that meets health, safety and housing standards, even if the tenant knew about the problem. The Residential Tenancy Branch says tenants should report water damage immediately and landlords should fix it quickly. Emergency repairs under the Act include major leaks and blocked water or sewer pipes. For those, the tenant must make at least two phone attempts to reach the landlord's emergency contact and allow a reasonable time. The landlord must then reimburse the tenant on a written account with receipts, or the tenant may deduct the cost from rent.

For other repairs, ask in writing, then apply for dispute resolution; an expedited hearing is available for urgent health, safety and security repairs. A tenant may not otherwise make repairs and charge the landlord without a written agreement. A tenant can end the tenancy for a material breach with written notice and a reasonable time for the landlord to fix it. If the unit is destroyed, the tenancy is frustrated: neither side gives notice, rent is not owed after the event, and prepaid rent is refunded. The test is high and hardship is not enough.

BC tenant repairs guide | How to file an RTB claim

Manitoba

The landlord must keep the unit, the complex and the promised services and facilities in a good state of repair, fit for habitation and meeting health, building and maintenance standards. The Residential Tenancies Branch guide says emergency repairs must be done immediately. Ask in writing first, then file a Tenant's Request for Repairs with the Branch, which can inspect and issue an Order to Repair with a deadline. The Branch usually will not proceed while rent is owing, unless there is an immediate health or safety risk.

If the landlord's breach poses a health or safety risk, the tenant may give a termination notice effective not earlier than 5 days after it is given. If it makes the unit uninhabitable, the notice can be effective immediately. If a government order forces the tenant out, rent is suspended while the order is in effect. When fire, flood or another event makes the unit uninhabitable, the tenancy is deemed ended on the date performance becomes impossible. The tenant has a right of first refusal if they ask in writing within one month and the unit is made habitable within one year, unless the tenant caused the damage. Ask the Branch what happens to rent for that period.

Manitoba repairs and maintenance guide | Manitoba RTB complaints guide

Saskatchewan

The landlord must keep the property in good repair and fit for habitation, even if the disrepair existed when the tenant moved in. A tenant who cannot get action can apply to the Office of Residential Tenancies. Orders can include an order to comply, rent paid to the director to fund the fix, and damages. We found no requirement in the Act for a written request before applying, but writing first gives you a record.

For a material breach, the tenant may end the tenancy on short written notice after giving the landlord a reasonable period to fix the problem, if it can be fixed. The notice must state the reason. The standard conditions give an unlivable unit as an example. If the unit is destroyed so that it is uninhabitable, the tenancy can end by frustration and the landlord's repair duty does not apply to that property. The Act applies the Frustrated Contracts Act but does not say in plain words whether rent is owed after the event, so ask the Office of Residential Tenancies.

Saskatchewan repairs and maintenance guide | Filing a complaint with the ORT

Ontario

The landlord must keep the complex in a good state of repair and fit for habitation, and comply with health, safety, housing and maintenance standards, even if the tenant knew about the problem. The maintenance standards require interior wall and ceiling surfaces to be kept free of holes, leaks, deteriorating materials, mould, mildew and other fungi.

Ask in writing first. A tenant can apply to the Landlord and Tenant Board (Form T6) within one year of the conduct. The Board can order specific repairs by a deadline, abate rent, order the landlord to pay for a repair the tenant made, and terminate the tenancy. A tenant can also ask to pay rent into the Board. The Board says a tenant should not withhold rent for repairs not done. If the unit is destroyed, the Act applies the doctrine of frustration and the Frustrated Contracts Act, and says nothing more about rent. If the unit is damaged but not destroyed, the landlord's repair duty continues and the tenant can apply for a rent abatement.

Ontario tenant repairs guide | How to file an LTB claim

New Brunswick

The landlord must keep the premises in a good state of repair and fit for habitation and meet health, safety, housing and building standards, even if the tenant knew about the problem. Where a municipality has adopted the model code, foundation walls must keep out moisture. The tenant's route is a written complaint to the landlord, dated and signed. The landlord then has 7 days to comply; if not, the tenant notifies a residential tenancies officer in writing. In an emergency the tenant can go straight to the officer.

The officer can order compliance by a set time, and can do the work and redirect rent. The tenant may apply to end the tenancy; we found no rule letting a tenant end it on their own notice for this reason. If the officer ends the tenancy, the officer may order the landlord to pay up to one month's rent for expenses, plus a refund of up to one month's rent paid while the unit was uninhabitable. The Act has no destroyed-unit section: the doctrine of frustration and the Frustrated Contracts Act apply. The government says tenant insurance may cover temporary accommodation.

New Brunswick repairs and maintenance guide | Filing a complaint in New Brunswick

Nova Scotia

The landlord's statutory condition is to keep the premises in a good state of repair and fit for habitation and to follow health, safety and housing laws. If the landlord does not act, the tenant can apply to the Director of Residential Tenancies (Form J). The Director can order the repair and reasonable expenses, order compensation, or order rent to be paid in trust. An emergency hearing request is available, but only after the application has been filed. We found no self-help emergency repair right, and the provincial renting guide says rent should not be withheld.

The Act has no mould rule, and a tenant cannot end a tenancy by notice because of mould. A landlord may give a notice to quit if the premises were made uninhabitable by fire, flood or other occurrence, and the tenant may apply to set it aside. In Halifax, a by-law also covers damage from dampness. The Act does not mention frustration, so ask the Residential Tenancies Program about rent after a fire or flood.

Nova Scotia repairs and maintenance guide | Filing a complaint in Nova Scotia

Prince Edward Island

The landlord must keep the residential property in a state of repair that meets health, safety and housing standards and makes it suitable for occupation, even if the tenant knew of the problem. The public health rules for rental accommodation require dwellings to be sound, weatherproof and damp-proof, and free from dampness to the satisfaction of a public health official. Emergency repairs include leaks in pipes or roof and blocked or damaged water or sewer pipes. The tenant must notify the landlord's emergency contact, make reasonable attempts to reach them and give reasonable time. The landlord must then reimburse within seven days of a written claim with receipts. If not, the tenant applies to the Director.

The Act gives a tenant no notice right to leave early because of poor conditions. The tenant applies to the Director, who can order a rent reduction, compensation or an end to the tenancy, and can decide urgent safety matters without a hearing. The doctrine of frustration applies. We found no Rental Office guidance on how rent is handled after a fire or flood, so ask the Rental Office.

PEI repairs and maintenance guide | Filing a complaint in PEI

Newfoundland and Labrador

The landlord must maintain the premises in a good state of repair and fit for habitation and comply with health, safety and housing laws, even if the tenant knew of the problem when renting. In municipalities covered by the occupancy and maintenance regulations, spaces must also be kept free from dampness so as to prevent rot and mildew. Serve a written Tenant's Request for Repairs, allow a reasonable time, then apply to the Residential Tenancies Office. The Office will not accept the application if the tenant's rent is in arrears. The adjudicator can order repairs, a rent reduction, or rent to be paid into trust.

If the landlord breaches the repair condition, the tenant may give written notice ending the tenancy effective immediately. The Office's policy lists a flooded unit as an example of uninhabitable premises, but cautions that an immediate notice may not be justified if the landlord is already fixing an emergency. The Act applies the doctrine of frustration and the Frustrated Contracts Act. We found no Office guidance on how rent is handled after a fire or flood, so ask the Office.

Newfoundland and Labrador repairs guide | Filing a complaint in Newfoundland and Labrador

Related questions

Is it illegal for a landlord to not fix water damage?

Not fixing it breaks the landlord's legal duty to keep the unit in good repair and fit to live in, in the provinces covered here. The tenant's usual remedy is the province's repair process. Orders can include a repair, a rent reduction or compensation, depending on the province. The exception is damage the tenant caused through neglect or misuse.

My landlord refuses to fix water damage. What can I do?

Write to the landlord, describe the damage, attach photos and give a reasonable deadline. Keep a copy. Then use your province's route: an application to the Residential Tenancy Branch, Landlord and Tenant Board, Office of Residential Tenancies or other office listed above. In Alberta you can also contact Alberta Health Services for an inspection. SQRFT advice, not law: do not stop paying rent to force the issue. See what to do if a landlord refuses repairs.

How long does a landlord have to fix water damage?

We found no fixed number of days in most provinces. They ask for action within a reasonable time after a written request. Manitoba's Branch guide says emergency repairs must be done immediately. New Brunswick sets 7 days for the landlord to comply after a written complaint, and Prince Edward Island requires the landlord to reimburse a tenant within seven days of a written claim for emergency repairs.

Who pays for water damage in a rental?

The landlord pays for repairs to the unit, unless the tenant caused the damage through neglect or misuse, in which case the tenant is responsible. SQRFT advice, not law: the repair duty in the rules we reviewed is about the unit, so tenant insurance is the usual way to cover your own belongings. See is tenant insurance mandatory.

Do I have to pay rent while the water damage is repaired?

In general, do not stop paying rent without a legal basis. Ontario's Landlord and Tenant Board says not to withhold it, Nova Scotia's renting guide says rent cannot be withheld, and Manitoba's Branch usually will not proceed on a repair complaint while rent is owing. If a government order forces you out, Manitoba suspends rent while the order is in effect. For a destroyed unit, British Columbia says rent is not owed after the event, and in Manitoba the tenancy is deemed ended on the date performance becomes impossible. For the other provinces we found no rule on rent after a fire or flood, so ask your tenancy office. See can I withhold rent from my landlord.

Can I move out because of water damage?

It depends on how bad the damage is and on your province. Manitoba and Newfoundland and Labrador allow a tenant to give notice when the unit is uninhabitable, and Saskatchewan allows short notice for a material breach after a reasonable time to fix. British Columbia allows notice for a material term breach after a reasonable time to fix it. In other provinces the tenant applies to the tribunal or office. Do not leave until you have checked the notice rules.

What counts as an emergency water repair?

British Columbia's Act lists major leaks and blocked water or sewer pipes, and Prince Edward Island's Act lists leaks in pipes or roof and blocked or damaged water or sewer pipes. In both, the tenant must try the landlord's emergency contact first and allow reasonable time. In the other provinces we reviewed, we found no statutory right to arrange an emergency repair and deduct the cost, so check your province before you do.

Is the landlord responsible for mould after water damage?

Generally the landlord has to fix the water source and damaged materials. Ontario's standards require wall and ceiling surfaces to be kept free of mould, but for several other provinces we found no mould-specific rule. In British Columbia, the Branch says tenants handle minor mould on windowsills, tubs and showers. See can I break my lease if my apartment has mold.

Will tenant insurance cover water damage?

That depends on your policy, which the tenancy rules do not set. In Ontario, contents insurance is up to the tenant, and New Brunswick's government says tenant insurance may cover temporary accommodation. Read your policy for water damage and ask your insurer before you need it.

What should I do first when I find water damage?

SQRFT advice, not law: stop the source if you safely can, take dated photos or video, and tell the landlord in writing straight away. Keep copies of every message. If it is a serious leak, call the landlord's emergency contact and note the time. Contact your insurer if you have a policy.

Government sources

General information, not legal advice. Rules change; check your province's tenancy office before acting.

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