How to File a Claim with the BC RTB

Step 1: Identify the Right Form

The Residential Tenancy Branch (RTB) uses different application forms depending on your situation:

RTB-12T-CT: tenant's application for Dispute Resolution, current tenancy
RTB-12L-CT: landlord's application for Dispute Resolution, current tenancy
RTB-12T-PT / RTB-12L-PT: past tenancy applications
RTB-12T-DR: Direct Request, a fast-track option for deposit recovery
RTB-12T-EXH / RTB-12L-EXH: Expedited Hearing

Step 2: Pay the Filing Fee

The filing fee for a standard Dispute Resolution application is $100 flat. Direct Request applications are also $100. If the cost is a barrier, you can apply for a fee waiver using Form RTB-17, available for low income (below LICO or on qualifying income assistance) or extraordinary recent expenses causing hardship.

Step 3: Prepare Your Evidence

Gather your tenancy agreement, any written communication with the other party, photos or video relevant to your claim, and your RTB-27 condition inspection report if one exists. Organize this material ahead of your hearing so you can refer to it clearly.

Step 4: The Hearing

At the hearing, both you and the other party present evidence to an RTB arbitrator, who issues a written order afterward. Bring your organized documentation and be ready to reference specific dates and events.

Frequently Asked Questions

How much does it cost to file a Dispute Resolution application in BC?

$100 flat. Direct Request applications, used for fast-track deposit recovery, also cost $100.

Can I get the fee waived?

Yes, using Form RTB-17, for reasons including low income or extraordinary recent expenses causing hardship.

What should I bring to my RTB hearing?

Your tenancy agreement, written communication with the other party, relevant photos or video, and your RTB-27 condition inspection report if one exists.