Filing a Complaint with the TLRO
Here's how to file an application with New Brunswick's Tenancy and Landlord Relations Office, and what happens once you do.
Last updated: September 2026
How to File an Application
Applications to the TLRO can be started online or by contacting the office directly. You'll need to identify the parties, the rental unit's address, and what you're asking the TLRO to decide, whether it's a deposit dispute, a repair order, or an eviction matter.
What It Involves
Check the TLRO's website for current fees and required documents before filing, since these are periodically updated. Have your lease, any written correspondence with the landlord, and photos or condition reports ready to support your application.
What Happens After You File
Once filed, the other party is notified and a hearing is scheduled. A hearing officer reviews the evidence from both sides before issuing a written decision.
Frequently Asked Questions
How do I file an application with the TLRO?
Online or by contacting the Tenancy and Landlord Relations Office directly, identifying the parties, the rental address, and what decision you're seeking.
What documents should I have ready before filing?
Your lease, any written correspondence with the landlord, and photos or a condition report supporting your application.
What happens after I file with the TLRO?
The other party is notified, a hearing is scheduled, and a hearing officer reviews the evidence before issuing a written decision.
Sources
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