TenantsDisputes and complaints

Can a tenant file a complaint against another tenant?

Last updated: October 15, 2026

Short answer

You can complain about another tenant, but in the provinces we reviewed the complaint normally goes to your landlord, who has to deal with it. The Acts we reviewed put the duty not to disturb others on the tenant, and the landlord's tools, such as a notice, are what enforce it. If the landlord does nothing, you can bring a complaint against the landlord to your province's tenancy tribunal or office.

Where a complaint about another tenant goes

Tenancy law mostly runs between a tenant and a landlord. The duty not to disturb others is written into the Acts as a tenant duty, and a landlord enforces it through a notice or an application. In the research we relied on, we found no provision that lets a tenant make a claim directly against a neighbouring tenant, so the usual first step is a written complaint to the landlord. Complaints about a landlord's own conduct go to the tenancy office or tribunal.

ProvinceDuty not to disturb othersIf the landlord fails to act, you complain to
AlbertaTenant must not significantly interfere with the rights of the landlord or other tenants (s.21(b)).Residential Tenancy Dispute Resolution Service or court
British ColumbiaTenant must not unreasonably disturb others. If a tenant complains, the landlord must take steps to fix the problem.Residential Tenancy Branch
ManitobaTenant must not unreasonably disturb others (s.73). The landlord must look into a complaint without delay and make a reasonable effort to fix it (s.67).Residential Tenancies Branch
SaskatchewanTenants have a right to freedom from unreasonable disturbance, including by another tenant (s.44(b), Regs s.6).Office of Residential Tenancies
OntarioA landlord can give notice if a tenant substantially interferes with other tenants' reasonable enjoyment (s.64).Landlord and Tenant Board
New BrunswickTenant must not cause a disturbance or nuisance (s.4(1)(c)).Tenant and Landlord Relations Office
Nova ScotiaStatutory condition 3: tenants must not interfere with the landlord's or other tenants' possession or occupancy.Director of Residential Tenancies
Prince Edward IslandTenant must not unreasonably interfere with others' rights and quiet enjoyment (s.25).Director of Residential Tenancy
Newfoundland and LabradorStatutory condition 7(a): tenants must not unreasonably interfere with the rights and privacy of others.Residential Tenancies Office

How to make a complaint (SQRFT advice)

This is practical advice, not a legal requirement. The exact steps depend on your province, and your tenancy office can confirm them.

  1. Write it down. Note dates, times and what happened. Photos, videos and messages help, and so do other neighbours' accounts.
  2. Complain to the landlord in writing. Email or a dated letter is better than a call. Name the behaviour, say when it happens, and ask what the landlord will do.
  3. Keep a copy and note any reply. If the landlord never answers, that is part of your record.
  4. Follow up once. Remind the landlord and give a reasonable date for a response.
  5. Take it to the tenancy office if nothing changes. Complain about the landlord's failure to act, using the body in the table above, and attach your record.
  6. Call the police if anyone is at risk. The tenancy rules are for disputes, not emergencies.

Be aware that a complaint about a neighbour can lead the landlord to give that neighbour a notice. The neighbour then has the same rights to dispute it that any tenant has.

Complaints about your landlord, apartment complex or condo

If the problem is the landlord, the same tenancy office or tribunal handles it. An apartment complex is usually run by a landlord or property manager, so a complaint about the complex is a complaint to the landlord first. In British Columbia, a landlord can be held responsible for how other tenants behave if the landlord knew of the problem and did not take reasonable steps to correct it.

The rules for condominium boards come from condominium law, which we did not review. The tenancy Acts we reviewed cover landlords and tenants. If you rent a condo unit, your landlord is the owner, so complain to them first and ask your tenancy office what else applies.

Deadlines differ. Ontario allows an application about a landlord's harassment or interference within one year of the conduct, and Newfoundland and Labrador allows any application within one year after the tenancy ends. Several provinces set short deadlines to contest a landlord's notice. Contact the tenancy office promptly instead of waiting.

How complaints work in each province

Alberta

Every tenancy includes the tenant's covenant not to significantly interfere with the rights of the landlord or other tenants (s.21(b)). Breaking it is a substantial breach, and the landlord can give at least 14 days' notice or apply to court or the Residential Tenancy Dispute Resolution Service. A complaint about another tenant therefore goes to the landlord, and the landlord decides whether to act.

If the landlord disturbs your peaceful enjoyment, you can apply to the court or the Dispute Resolution Service for damages or rent abatement (s.37, s.54.2). The Act lets a tenant apply to the Dispute Resolution Service instead of the court for the same remedy.

Alberta tenant rights | How to file an RTDRS claim

British Columbia

The Residential Tenancy Act does not use the word noise. A tenant who significantly interferes with or unreasonably disturbs another occupant can be given a One Month Notice for cause. When a tenant complains about a disturbance, the Branch says the landlord must take steps to fix it, and a landlord can be held responsible for other tenants' actions if the landlord knew of the problem and did not take reasonable steps.

If the landlord does not act, you can apply to the Residential Tenancy Branch. It can order the landlord to comply, reduce rent, or order compensation. A tenant must not deduct rent for a breach of quiet enjoyment unless a director's order allows it.

How to file an RTB claim | BC notice to end tenancy

Manitoba

A tenant must not unreasonably disturb the landlord, other tenants or neighbouring properties. A landlord who gets a complaint about a disturbance must look into it without delay and make a reasonable effort to fix it (s.67). The standard tenancy agreement also lists investigating complaints of disturbance as a landlord duty. The Manitoba Human Rights Commission adds that noise rules must not be used to exclude families.

If the landlord does not act, you can bring a complaint to the Residential Tenancies Branch. The Branch can order compliance, order the landlord to stop, order compensation, or let you fix the problem at the landlord's cost.

Manitoba RTB complaints | Manitoba repairs and maintenance

Saskatchewan

The Act gives tenants a right to freedom from unreasonable disturbance. The regulations say this includes disturbances created by the landlord, by another tenant of the landlord, or by a person the landlord or another tenant allows on the property. A tenant can enforce it against the landlord at the Office of Residential Tenancies. The landlord can also end a tenancy for cause if a tenant significantly interferes with or unreasonably disturbs others.

At a hearing a hearing officer can order the landlord to stop and comply, order rent to be paid to the director, or award damages.

Filing a complaint with the ORT | Saskatchewan eviction and ORT hearings

Ontario

The Residential Tenancies Act works through the landlord. A landlord can give a tenant notice of at least 20 days if the tenant, another occupant or a guest substantially interferes with the reasonable enjoyment of others, and the notice is void if the tenant stops within 7 days. Where the landlord lives in a building with no more than three units, the notice is 10 days and cannot be voided. We found no provision in our research that gives a tenant a direct application against another tenant, so you would raise the issue with the landlord.

If the landlord interferes with your enjoyment, or harasses, obstructs, coerces or threatens you, you can apply to the Landlord and Tenant Board within one year of the conduct. The Board can order the landlord to stop, abate rent, pay expenses or pay an administrative fine.

How to file an LTB claim | Ontario LTB vs court

New Brunswick

A tenant must behave, and require others there with their consent to behave, so as not to cause a disturbance or nuisance (s.4(1)(c)). The government lists addressing nuisance and disturbance issues as a landlord responsibility. If a tenant fails to comply, the landlord can serve a notice stating the complaint, and if the tenant still does not comply the landlord can go to the Tenant and Landlord Relations Office.

A tenant with a complaint about the landlord can file a Tenant Application for Assistance with that Office. The Act has no quiet enjoyment section, so a complaint about the landlord depends on the specific duty that was broken. An officer can order the landlord to comply.

New Brunswick filing a complaint | New Brunswick repairs and maintenance

Nova Scotia

Statutory condition 3 requires a tenant not to interfere with the landlord's or other tenants' possession or occupancy. A breach is a ground for a notice to quit, effective not earlier than 15 days after it is given. For significant interference or unreasonable disturbance, the landlord can also apply to the Director to end the tenancy. So the landlord, not the other tenant, is the one with the formal tools.

If the landlord breaches the lease or the Act, you can apply to the Director, who can order compliance, repairs, compensation, or payment of money, and can order rent to be paid in trust until the landlord performs.

Nova Scotia filing a complaint | Nova Scotia repairs and maintenance

Prince Edward Island

A tenant, and anyone the tenant admits to the property, must not unreasonably interfere with the rights, quiet enjoyment and reasonable privacy of the landlord or other tenants (s.25). Significantly interfering with or unreasonably disturbing another occupant is a ground for a for-cause notice. Complaints about an animal that is a nuisance to other occupants are investigated by a public health official only after a written complaint signed by two or more occupants.

A tenant with a complaint about the landlord can apply to the Director, who can order compensation, a rent reduction, compensation for inconvenience, compliance and administrative penalties.

PEI filing a complaint | PEI repairs and maintenance

Newfoundland and Labrador

Statutory condition 7(a) bars a tenant from unreasonably interfering with the rights and reasonable privacy of the landlord or other tenants. A breach lets the landlord give notice with a move-out date not less than 5 days after service. The Residential Tenancies Office says a tenancy cannot be ended over noise that neither the landlord nor the tenant controls, such as nearby clubs or neighbours.

A complaint about the landlord is made to the director. The director can order compensation, compliance, compensation for inconvenience, and a ruling on whether a notice is valid. Any application must be made within one year after the tenancy ends.

Newfoundland and Labrador filing a complaint | Newfoundland and Labrador repairs and maintenance

Related questions

Can a tenant file a complaint against another tenant?

You can complain about another tenant, but in the research we relied on we found no provision that lets a tenant make a claim directly against a neighbouring tenant. The complaint goes to the landlord, who can give the other tenant a notice. If the landlord does nothing, you can complain about the landlord to the tenancy office.

Where can I file a complaint against my landlord?

With your province's tenancy tribunal or office: the Residential Tenancy Dispute Resolution Service or court in Alberta, the Residential Tenancy Branch in British Columbia, the Residential Tenancies Branch in Manitoba, the Office of Residential Tenancies in Saskatchewan, the Landlord and Tenant Board in Ontario, the Tenant and Landlord Relations Office in New Brunswick, the Director in Nova Scotia and Prince Edward Island, and the Residential Tenancies Office in Newfoundland and Labrador. See how to report a landlord.

I want to complain about my landlord. What should I do first?

Put the complaint in writing, keep a copy, and ask for a fix by a reasonable date. This is SQRFT advice, and some provinces require notice before a tenant can end a tenancy over a breach. If it is not fixed, apply to the tenancy office. See what to do if a landlord refuses repairs.

Can you report a landlord?

Yes. A tenant can complain about a landlord to the provincial tenancy office or tribunal, and some landlord conduct is an offence under the Acts, such as retaliation or entering in a way the Act does not allow in Alberta, and threatening or harassing a tenant to deter an application in British Columbia and Prince Edward Island. A tenancy complaint also does not stop you reporting a safety risk to police. See how to report a landlord.

Can a tenant file an agency complaint and a lawsuit?

We found no rule that says whether you can do both for the same problem. In Alberta, the Act lets a tenant apply to the Dispute Resolution Service instead of the court for the same remedy. In Manitoba, a decision of the director or the commission is not subject to review by any court (s.188). Ask your tenancy office or a lawyer before starting both. See when a tenant can sue a landlord.

How long can a tenant wait to file a complaint?

It depends on the province and the type of complaint. Ontario allows an application to the Board about a landlord's harassment or interference within one year of the conduct. Newfoundland and Labrador allows any application within one year after the tenancy ends. If you got a notice, the deadline to contest it can be as short as 10 days in British Columbia and Prince Edward Island. Contact the tenancy office promptly.

How do I file a complaint against my apartment complex?

Treat it as a complaint to the landlord or property manager first, in writing. If they do not act, apply to the tenancy office, because the landlord is the party the tenancy Acts we reviewed hold responsible. We found no separate complaint process for an apartment complex as such.

How do I file a complaint against a condo board?

We did not review condominium law, and the tenancy Acts we covered do not deal with condo boards. If you rent a condo unit, tell your landlord, who is the owner and has the relationship with the board. Ask your tenancy office what else applies.

What if my landlord ignores a complaint about a noisy neighbour?

In Manitoba, the landlord must look into the complaint without delay and make a reasonable effort to fix it. In British Columbia, the Branch says the landlord must take steps to fix a disturbance complaint. In Saskatchewan, freedom from disturbance by another tenant is a right you can enforce against the landlord at the Office of Residential Tenancies. Other provinces are less direct, so ask the tenancy office. See can a tenant be evicted for noise complaints.

Can my landlord evict me for complaining?

Several provinces restrict a landlord from punishing a tenant for a complaint or application, with Alberta, Newfoundland and Labrador, New Brunswick and Nova Scotia having explicit rules. See what to do if a landlord is retaliating and whether a tenant can be evicted for complaining too much.

Government sources

General information, not legal advice. Rules change; check your province's tenancy office before acting.

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