How to find a good tenant?
Last updated: October 13, 2026
Short answer
Finding a good tenant comes down to one consistent process applied the same way to every applicant: a written application, consent for checks, references from past landlords, proof the applicant can pay, and a clear lease. Each province limits what you can ask and charge, so a good process is also a legal one. You cannot screen on protected grounds such as family status, disability or, in many provinces, source of income (how wide that ground is varies), and application fees are banned in six of the nine provinces covered here.
A screening process that is fair and works
A good tenant is someone who pays on time, looks after the unit and communicates. No check can promise that, but a consistent process lowers the risk. The steps below use only what the law lets you ask for.
- Set your criteria first, in writing. Decide your reference and income requirements and move-in date before you see any applicant, and apply them to everyone. Written criteria make it easier to show that a refusal was not discrimination. Check the rent against the market with the SQRFT rent estimator so you attract the right applicants.
- Use a written application with consent. Collect only what you need to decide whether to rent: name, contact details, current employment, and the contact details of past landlords. Get the applicant's consent before any reference, credit or background check.
- Call past landlords. A previous landlord can tell you about payment history and care of the unit. Ask the same questions of every reference.
- Verify the ability to pay. Pay stubs, an employment letter or a credit report with consent can show this. You can look at ID to confirm identity, but in the provinces covered here you likely do not need to keep a copy.
- Do not take a fee for applying. In most provinces this is banned (see the table below).
- Document the move-in. A signed condition report protects both sides, and in some provinces it is required.
SQRFT advice (not law): meet or video-call the applicant, and trust a consistent paper trail over a first impression.
What you cannot screen on
Each province's human rights law bans refusing to rent, or setting different terms, because of a protected ground. Grounds that appear in most of the provinces covered here include race, colour, religion or creed, sex, sexual orientation, family status and disability. Age, marital status and gender identity are listed in most of them, and the exact lists and wording differ by province, so check yours. Source of income is a ground in some provinces, with big differences in how wide it is.
- Children. You cannot refuse families with children or advertise for adults only. The exception we found is seniors' housing: Alberta, Saskatchewan and Newfoundland and Labrador allow buildings reserved for people aged 55 or older. In Ontario, Manitoba, New Brunswick, Nova Scotia and PEI we found no general adult-only exemption.
- Disability. You must accommodate a tenant's disability-related needs, generally up to the point of undue hardship.
- Income cut-offs. Asking for income information is allowed, but a fixed rent-to-income rule is risky. The Ontario Human Rights Commission says a cut-off such as 30% is illegal, and Ontario law also lets you ask for income only together with credit and rental history, and says a lack of credit or rental history should not count against an applicant. The New Brunswick Human Rights Commission treats minimum-income and rent-to-income rules as discriminatory.
- Source of income. Refusing someone because their income is social assistance or disability benefits is discrimination where the ground applies. Alberta's ground, for example, does not cover ordinary wages, Saskatchewan's covers only public assistance, and Ontario's covers receipt of public assistance only.
- Criminal record. In the provinces covered here, we found that a criminal record is not a protected ground for housing. That does not mean you may demand a check: in British Columbia the privacy commissioner says a landlord cannot require a criminal record check unless it is necessary, and it usually is not. See can a landlord ask about a criminal record.
Screening on a protected ground is the main way a landlord ends up in front of a human rights tribunal, so keep your reasons tied to rent payment and care of the unit.
Application fees and deposit limits by province
| Province | Application fee | Security deposit limit |
|---|---|---|
| Alberta | Not banned or capped; an applicant can decline to apply | One month's rent; refundable pet or key deposits count inside it |
| British Columbia | Banned | Half a month's rent, plus a separate pet damage deposit of up to half a month |
| Manitoba | Banned | Half of the first month's rent, plus a separate pet damage deposit of up to one month's rent if you allow a pet |
| Saskatchewan | Banned | One month's rent |
| Ontario | Banned | Rent deposit only, up to one rent period (no pet deposit or deposit against damage) |
| New Brunswick | No official statement found; the Act bars extra amounts as a condition of a lease | One month's rent (one week for weekly tenancies); a pet deposit would count inside it, as we read the Act |
| Nova Scotia | Banned | Half a month's rent; no pet deposit |
| Prince Edward Island | Banned | One month's rent; no pet, key or holding deposit |
| Newfoundland and Labrador | No rule found | 3/4 of one month's rent (2 weeks for weekly tenancies); no separate pet deposit |
In the provinces where application fees are banned, the rule covers fees for processing or screening an application too, so renaming a fee does not help. Check the province answer below before you charge anything.
Screening rules for landlords in each province
Alberta
Alberta's own privacy law, PIPA, covers landlords acting in a commercial capacity. The privacy commissioner's guidance says to collect only what is reasonably needed to decide whether to rent. A credit check is allowed with the tenant's consent if you have concerns about non-payment, and references need consent too. Avoid asking for the SIN, and a tenant cannot be refused for not giving it unless the law requires it.
The Human Rights Act protects grounds including source of income, which covers things like social assistance or AISH but not ordinary wages. Criminal record is not a protected ground. The Act does not ban or cap application fees. The security deposit is capped at one month's rent, and the move-in and move-out inspection reports are required, with no deposit deduction for damage if the report rules are not met.
British Columbia
BC's Personal Information Protection Act covers private landlords. The privacy commissioner's guidance says you may look at government photo ID but should not copy it, may ask for references with consent, and may ask whether the applicant has ever been evicted. A credit check needs consent and the purpose explained, and should be done only near the end of selection. A landlord cannot require a criminal record check unless it is necessary, which it usually is not.
The Human Rights Code covers tenancy, including lawful source of income, family status and age. Charging any fee for accepting or processing an application, or checking suitability, is banned and carries a fine of up to $5,000. The security deposit is capped at half a month's rent, with a separate pet damage deposit capped at half a month. Move-in and move-out condition inspections are required, using form RTB-27.
BC rental applications and references | BC security deposits
Manitoba
Manitoba has no provincial private-sector privacy act for landlords, so the federal PIPEDA applies. A credit check needs the applicant's consent, and you cannot require a SIN. You may ask to see ID or pay stubs but likely should not keep copies, and references and background checks need consent. The privacy commissioner says a landlord has no right to disclose a tenant's poor payment history to an informal "bad tenants list".
The Human Rights Code protects grounds including source of income, family status and social disadvantage. Criminal record is not a protected ground. Application fees are banned, and the security deposit is capped at half of the first month's rent. Condition reports are optional unless either side asks for one, in which case both must inspect and sign.
Saskatchewan
The federal PIPEDA applies to Saskatchewan landlords. A credit check needs the applicant's consent, a SIN is not needed and an applicant generally cannot be denied for refusing to give it, and you may ask to see a driver's licence or pay stubs without needing to keep copies. References and background checks need consent, and the OPC advises against social media checks.
The Human Rights Code bans refusing occupancy on listed grounds, including family status, disability and receipt of public assistance, which is defined narrowly. Wages, pensions and other benefits are not listed as a source of income ground. Criminal record is not a protected ground. Application and processing fees are banned (s.23), the deposit is capped at one month's rent, and inspection reports are optional under the law.
Ontario
PIPEDA covers private landlords in Ontario. You need the applicant's consent for a credit check, which needs at least name, address and date of birth, and you cannot require a SIN. Ontario's Human Rights Code covers grounds in housing including family status, receipt of public assistance and age. Under the Code's regulation you may ask for credit references, rental history and a credit check authorization, and ask for income information only if you also ask for those. You may require a guarantor if you do the same for every applicant. The Ontario Human Rights Commission says a fixed rent-to-income cut-off such as 30% is illegal. Criminal record ("record of offences") is protected only in employment, not in housing.
Application, screening and credit check fees are banned under s.134 of the Act, and charging one is an offence. The only security deposit allowed is a rent deposit (last month's rent) of up to one rent period. A pet deposit or any deposit against damage is not allowed. Move-in and move-out condition reports are not required, but a written record helps in a damage application.
Ontario rental applications and references | Ontario rent deposits
New Brunswick
PIPEDA applies to New Brunswick landlords. The province's government says a landlord may ask for name, contact information, employment information and references, and may request a credit check, which needs consent. A SIN is not needed. The Human Rights Act lists 16 grounds, including family status and social condition, which covers source of income. A landlord may not refuse families with children or advertise for tenants without children. The Commission says minimum-income and rent-to-income rules are discriminatory, and that minimum bedroom or person-per-bedroom rules have a discriminatory effect. Criminal record is not a protected ground.
The Act has no rule that names an application fee, but it bars requiring any amount other than rent, a security deposit or a reasonable amount for a service as a condition of a lease. We found no government statement applying that to application fees, so ask the tenancy office before charging one. The deposit is capped at one month's rent (one week for weekly tenancies). Inspection reports are optional.
New Brunswick security deposits | New Brunswick condition reports
Nova Scotia
PIPEDA covers landlords in Nova Scotia. A credit check is allowed with consent and needs at least name, address and date of birth, and a SIN cannot be required. The Human Rights Act bans discrimination in accommodation on grounds that include family status, source of income and disability. An example the Commission gives is refusing a renter on Income Assistance, a student loan or EI. Criminal record is not a protected ground.
Application fees are banned (s.6(1)), the deposit is capped at half a month's rent, and a separate pet deposit is not allowed. Money taken before the lease is signed is treated as a security deposit. Condition reports are not required, but the standard lease recommends a signed report within 7 days of the start and end of the tenancy.
Nova Scotia security deposits | Nova Scotia condition reports
Prince Edward Island
PIPEDA applies to PEI landlords. A credit check needs consent, and a landlord cannot require a SIN. The Human Rights Act protects grounds that include family status and source of income. The Commission says landlords should not ask about family or marital status but may ask how many people will live in the unit. Refusing someone because their main income is Financial Assistance is not allowed. Criminal conviction is protected in employment only, not in housing.
Application, processing and screening fees are banned (s.12(1)). The deposit is capped at one month's rent (one week for weekly rent), and a separate pet, key or holding deposit is not allowed. Condition inspections at move-in and move-out are required for tenancies that started on or after April 8, 2023, using the approved form.
Newfoundland and Labrador
PIPEDA applies to landlords in Newfoundland and Labrador. A credit check needs consent, and a form that asks for the SIN must mark it optional. The Human Rights Act, 2010 lists grounds that include family status, source of income and disability. The source of income ground is narrow and defined by the Income and Employment Support Act, though the Commission's guidance is broader in tone. Criminal record is not a protected ground for housing.
We found no rule that bans or limits an application fee, and no official page says whether the deposit rules reach one. The security deposit is capped at 3/4 of one month's rent, and a separate pet deposit is not allowed. Condition reports are optional, but the Office says they should be used, because adjudicators rely on them to decide damage claims.
Newfoundland and Labrador security deposits | Newfoundland and Labrador condition reports
Related questions
How to get a good tenant?
Set written criteria before you list the unit, price it at the market level, and apply the same checks to every applicant. Ask for references from past landlords, verify income, and get consent for a credit check. A clear lease and a signed condition report at move-in help keep a good tenant. Use the SQRFT rent estimator to set the rent.
How to find a good tenant tips?
Three habits matter most: ask every applicant the same questions, call the previous landlord rather than only the current one, and put your rules in writing before you start. Keep notes of why you chose or refused an applicant, tied to rent and care of the unit. SQRFT advice (not law): trust the paper trail, and be wary of pressure to skip checks.
How to find a good tenant reddit?
Online forums are full of tips, but they are mixed with advice from other provinces and other countries that does not apply here. What holds up in every province covered here is a consistent written process, consent for checks, past-landlord references and a lease that matches your province's rules. Check what is allowed in your province in the answers above before following a tip.
What can a landlord ask a tenant on an application?
Ask only for what you need to decide whether to rent: name, contact details, employment, income, and past landlords as references. Privacy guidance in the provinces covered here says you can look at ID and pay stubs but likely should not keep copies, and a credit check needs consent. See what can landlords legally ask for.
Can I do a credit check on a tenant?
Yes, with the applicant's consent. Alberta's guidance allows it where you have concerns about non-payment, and BC's says to do it only near the end of selection on the few applicants you are considering. A credit check needs at least name, address and date of birth. See can a landlord do a credit check.
Can a landlord ask about a criminal record?
A criminal record is not a protected ground for housing in the provinces covered here, but that does not make a check automatic. In BC the privacy commissioner says a landlord cannot require a criminal record check unless it is necessary, and it usually is not. See can a landlord ask about a criminal record.
Can I refuse a tenant because they have children?
No. Family status is a protected ground in every province covered here, and refusing families with children or advertising for adults only is discrimination. The exception we found is seniors' housing reserved for people aged 55 or older, which Alberta, Saskatchewan and Newfoundland and Labrador allow. We found no general adult-only exemption in the other provinces.
Can a landlord charge a fee to apply?
Not in most provinces. British Columbia, Manitoba, Saskatchewan, Ontario, Nova Scotia and PEI ban application fees. Alberta does not ban or cap them. For New Brunswick and Newfoundland and Labrador we found no official statement, so check with the tenancy office. See the table above.
How much deposit can I ask a good tenant for?
It depends on the province: half a month in British Columbia, Manitoba and Nova Scotia (British Columbia and Manitoba also allow a separate pet damage deposit), one month in Alberta, Saskatchewan, New Brunswick and PEI, 3/4 of a month in Newfoundland and Labrador, and a rent deposit only in Ontario. Ontario does not allow a pet deposit or a deposit against damage. See can a landlord keep a holding deposit.
What should I do after I choose a tenant?
Put the agreement in writing, hand over the keys with a signed condition report where your province requires or recommends one, and put any deposit where your province requires (in New Brunswick it goes to the Tenant and Landlord Relations Office). Ask the tenant to confirm the move-in date and how rent is paid. See how to become a landlord for the other legal steps.
Government sources
- Office of the Privacy Commissioner of Canada: Landlords and tenants
- Alberta Human Rights Commission: Rental housing
- Government of Alberta: Starting a tenancy
- Manitoba Residential Tenancies Branch: Security deposits
- Manitoba Residential Tenancies Branch: Condition reports
- Ontario Human Rights Commission: Human rights and rental housing
- Ontario Residential Tenancies Act, 2006
- Government of New Brunswick: Landlords
- New Brunswick Human Rights Commission: Guidelines on housing
- PEI Rental Office: Security deposits FAQs
General information, not legal advice. Rules change; check your province's tenancy office before acting.
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