What does a landlord need to provide a tenant?
Last updated: October 13, 2026
Short answer
A landlord must provide a home that is in good repair, fit to live in and up to the health, safety and housing standards that apply, and must keep any services the lease includes, such as heat, water or appliances, in working order. Every province covered here expects you to end up with a copy of your written lease, and most set a number of days for the landlord to hand it over (New Brunswick sets none). Some provinces add more, such as the landlord's contact details, a copy of the tenancy Act or a move-in inspection report. Extras like air conditioning or a washer and dryer mostly come down to what your lease includes.
What every landlord must provide
Each province covered here puts the same core duty on landlords: the home has to be in good repair, fit to live in and up to the health, safety and housing standards that apply. In BC, Saskatchewan, Ontario, New Brunswick, PEI and Newfoundland and Labrador, this is true even if you knew about a problem when you signed. In practice that means:
- Working basics. Housing standards require running hot and cold water and working plumbing. Alberta, Manitoba and PEI set these rules province-wide, and Ontario sets them wherever there is no municipal by-law; elsewhere they come mostly from municipal by-laws or codes that apply only in some areas.
- Heat. Where the landlord supplies heat, it must keep it working, and Alberta, Manitoba, Ontario and PEI set a minimum temperature. See when does a landlord have to turn on the heat.
- Heat, water and power that stay on. In the provinces covered here, a landlord that supplies heat, water or electricity generally cannot cut it off to pressure you (in Alberta the rule comes from the housing standards, and New Brunswick allows an emergency or needed repairs). See can a landlord charge for water.
- What the lease includes. Services and items the landlord supplies under the lease have to be kept in good repair.
- Security and common areas. Manitoba requires reasonably secure doors and locks, PEI requires devices that make the property reasonably secure, and New Brunswick requires common areas to be kept clean and safe.
Your side of the deal: keep the unit reasonably clean and repair damage that you or your guests cause through carelessness or on purpose. Normal wear and tear is not your responsibility.
Documents a landlord must give you
| Province | Copy of your lease | Other documents |
|---|---|---|
| Alberta | Within 21 days after you return the signed agreement; until then you may hold back rent (it all becomes due once the copy arrives) | A notice of landlord with a name and address within 7 days after you move in; written move-in and move-out inspection reports |
| British Columbia | Within 21 days after the agreement is made | A copy of the move-in condition inspection report (form RTB-27) within 7 days |
| Manitoba | Within 21 days after you sign and hand it over, signed by both of you | Written notice of the landlord's name, phone number and address; a condition report only if you or the landlord asks |
| Saskatchewan | Within 20 days; if not, your duty to pay rent can be suspended | For an oral agreement, the landlord's address and phone number in writing within 20 days |
| Ontario | Within 21 days, signed by both of you; until then the landlord cannot require rent | The landlord's legal name and address for notices; most leases must use the standard lease form |
| New Brunswick | No set number of days; each side keeps a copy of the Standard Form of Lease | If you are not given the standard lease, you may pay rent to a residential tenancies officer until the landlord complies |
| Nova Scotia | At signing or within 10 days | A free copy of the Residential Tenancies Act within 10 days of the earliest of your start date, signing, getting the keys or moving in |
| Prince Edward Island | Within 10 days, at no cost | A condition inspection report (Form 5) at move-in and move-out |
| Newfoundland and Labrador | Within 10 days after signing; until then your duty to pay rent is suspended | A copy of the Act and regulations, plus the landlord's name, phone number and address, when the agreement is made |
Where rent is paused or held back because the copy is missing, it is a pause, not a discount: the rent becomes due once the landlord complies.
Air conditioning, appliances and other extras
Beyond the basics, what a landlord has to supply mostly depends on what the lease includes. Once something is supplied, it has to be kept working:
- Alberta's government lists heating, air conditioning (if there is any) and appliances the landlord provides among the things a landlord is usually responsible for.
- Manitoba and Saskatchewan require landlords to keep the services and facilities they promise or supply in good repair, and New Brunswick requires landlords to maintain furnishings and other items they provide.
- In Ontario, air conditioning is not a vital service. From July 1, 2026, if the landlord does not supply air conditioning, a tenant can generally install a window or portable unit after giving written notice.
- Taking away something the rent included can count as a rent increase in Nova Scotia, and in Newfoundland and Labrador (where a washer and dryer that is no longer provided is the government's own example).
If something the landlord must provide is broken, ask for the repair in writing. See what to do if your landlord refuses repairs.
What a landlord must provide, province by province
Alberta
Every Alberta tenancy includes the landlord's promise that the home meets the province's minimum housing and health standards: structurally sound, safe, in good repair and weatherproof, with working heat, plumbing and electricity. Heating must be able to keep rooms at at least 22°C, and hot water must be kept between 46°C and 60°C. The building structure, plumbing, wiring, heating, any air conditioning and appliances the landlord supplies are usually the landlord's responsibility.
The landlord must give you a copy of the signed agreement within 21 days after you return it, or you may hold back rent until it arrives, and a notice of landlord with a name and address within 7 days after you move in. Move-in and move-out inspection reports are mandatory.
Alberta repairs and maintenance | Alberta move-in inspection
British Columbia
The landlord must provide and maintain the home so it meets the health, safety and housing standards required by law and, given its age, character and location, is suitable to live in, even if you knew of a problem when you signed. The province lists heating, hot water and electricity among the basics a landlord must maintain. We found no provincial minimum temperature or hot water rule for BC rentals; the government says these are usually covered by local standards of maintenance by-laws. A landlord must not end or restrict an essential service.
You must get a copy of the tenancy agreement within 21 days. The landlord must also do a move-in condition inspection with you and give you a copy of the report within 7 days.
Manitoba
The landlord must keep the unit, the building and any services and facilities it promised, in writing or not, in good repair, fit to live in and up to health, building and occupancy standards. Provincial health rules require hot water of at least 43°C and enough heat for at least 21°C from 7 a.m. to 11 p.m. and 18.3°C overnight. The landlord must also provide reasonably secure doors and locks and must not withhold vital services such as heat and water.
You must get a copy of the agreement, signed by both of you, within 21 days, plus written notice of the landlord's name, phone number and address. If the copy does not arrive, ask in writing; the Residential Tenancies Branch can order the landlord to deliver it. A condition report is required only if you or the landlord asks for one.
Manitoba lease agreements | Manitoba repairs and maintenance
Saskatchewan
The landlord must keep the property in a good state of repair and fit to live in, even if the problem existed before you moved in, and must keep every service and facility it supplies under the agreement in good repair, except damage you have to fix. The Act does not set a minimum temperature or hot water figure. Some city by-laws do, and public health inspectors take complaints about problems such as a lack of drinking water, plumbing, water heating or heat.
You must get a copy of the signed agreement within 20 days; if you do not, your duty to pay rent can be suspended. With an oral agreement, the landlord must give you its address and phone number in writing within 20 days. The Act does not require a move-in inspection report.
Saskatchewan lease agreements | Saskatchewan repairs and maintenance
Ontario
The landlord must keep the building and your unit in a good state of repair, fit to live in and up to health, safety, housing and maintenance standards, even if you knew of a problem when you signed. Hot and cold water, fuel, electricity and gas are vital services, and so is heat from September 1 to June 15, when a landlord that supplies heat must keep rooms at at least 20°C. Where there is no municipal property standards by-law, the provincial maintenance standards require hot water of at least 43°C.
Most tenancies must use Ontario's standard lease. The landlord must give you a copy signed by both of you within 21 days, with its legal name and address for notices; until it does, it cannot require rent, which becomes due once it complies. Ontario does not require a move-in condition report.
New Brunswick
The landlord must hand over the unit clean, in good repair and fit to live in, keep it that way, maintain any furnishings or appliances it supplies, follow all health, safety, housing and building standards, and keep common areas clean and safe. It must not deliberately cut heat, water or power except in an emergency or for repairs. The Act does not set a minimum temperature or hot water figure; a provincial model code sets them only where a municipality has adopted it.
Leases use the Standard Form of Lease, and each side keeps a copy. If you are not given one, you may pay your rent to a residential tenancies officer until the landlord complies. A move-in inspection is recommended but not required.
New Brunswick lease agreements | New Brunswick repairs and maintenance
Nova Scotia
Under the statutory conditions that are part of every lease, the landlord must keep the home in good repair, fit to live in and up to health, safety and housing standards, and cannot stop services such as heat, water, power, appliances or garbage collection without proper notice of a rent increase or the Director's permission. The Act does not set a minimum temperature or hot water rule; municipal by-laws may.
The landlord must give you a free copy of the Residential Tenancies Act within 10 days of the earliest of your start date, signing, getting the keys or moving in, and a signed copy of the lease at signing or within 10 days. If it does not, you can give notice to end the tenancy on a date up to three months away, or ask the Director to let you pay rent in trust. A condition report is recommended, not required.
Nova Scotia lease agreements | Nova Scotia repairs and maintenance
Prince Edward Island
The landlord must keep the property up to the health, safety and housing standards required by law and suitable to live in, even if you knew of a problem when you signed, and must install devices that make it reasonably secure. Public health rules require hot and cold running drinkable water at adequate pressure in kitchens and bathrooms and, where the landlord supplies heat, at least 65°F (about 18°C) at all times. Plumbing, electrical and heating failures are emergency repairs.
You must get a free copy of the tenancy agreement within 10 days; if you do not, you can apply to the Director for an order. For tenancies that started on or after April 8, 2023, the landlord must also inspect the unit with you at move-in and move-out on Form 5 and give you a copy of the report.
Newfoundland and Labrador
Under the statutory conditions in every tenancy, the landlord must keep the home in good repair, fit to live in and in line with health, safety and housing laws, even if you knew of a problem when you rented. Neither side can disconnect heat, water or power without the other's written consent. The Act does not set a minimum temperature; in the municipalities listed in the provincial Occupancy and Maintenance Regulations, units need a constant supply of hot and cold water and heating equipment in good working order.
When the agreement is made, the landlord must give you a copy of the Act and regulations and its name, phone number and address. You must get a copy of a signed written agreement within 10 days; until then your duty to pay rent is suspended, and the rent is due once the landlord complies. Condition reports are recommended, not required.
Newfoundland and Labrador lease agreements | Newfoundland and Labrador repairs and maintenance
Related questions
Does a landlord have to provide AC?
We found no provincial housing standard covered here that requires a landlord to install air conditioning, but if your rental comes with it, it has to be kept working; Alberta lists air conditioning (if there is any) as usually the landlord's responsibility. In Ontario, air conditioning is not a vital service. From July 1, 2026, an Ontario tenant whose landlord does not supply air conditioning can generally install a window or portable unit after giving written notice, and the landlord may enter on 24 hours' notice to inspect it. If the landlord pays the electricity, it can charge a seasonal rent increase limited to the actual cost.
Does your landlord have to provide heat?
Yes, where the landlord supplies the heat, and four provinces set a minimum temperature: Alberta 22°C, Manitoba 21°C from 7 a.m. to 11 p.m. and 18.3°C overnight, Ontario 20°C from September 1 to June 15, and PEI 65°F (about 18°C) at all times. In BC, Saskatchewan, New Brunswick, Nova Scotia and Newfoundland and Labrador the tenancy Act sets no figure, so check your municipality's by-law. A landlord cannot cut off heat it supplies to pressure a tenant. See when does a landlord have to turn on the heat for details.
Does a landlord have to provide hot water?
Yes. Alberta requires hot water between 46°C and 60°C, Manitoba and Ontario at least 43°C, and PEI hot and cold running drinkable water at adequate pressure. New Brunswick's model code (44°C) and Newfoundland and Labrador's occupancy rules apply only in the areas that have adopted or are listed under them, and BC, Saskatchewan and Nova Scotia leave the details to municipal by-laws. Hot water is also a vital service in Ontario and Manitoba.
Does my landlord need to provide a fire extinguisher?
The research we reviewed found nothing in the tenancy rules about fire extinguishers, smoke alarms or carbon monoxide alarms. The Acts do require landlords to follow the health, safety and building standards that apply, so any such requirement would come from fire or building rules rather than the tenancy Act. Ask your local fire department or municipality what your building needs, and your tenancy office if the landlord will not act on a required safety item.
Does a landlord have to provide appliances?
It depends on the lease. Housing standards cover basics such as heat, water and plumbing, but a fridge, stove, oven or laundry machines usually come down to what the rental includes. Once the landlord supplies an appliance, it must keep it in repair: Alberta's government lists landlord-supplied appliances as usually the landlord's responsibility, and Manitoba, Saskatchewan and New Brunswick require landlords to maintain the services, facilities and items they provide.
Does a landlord have to provide a washing machine?
Only if the lease includes one. If it does, the landlord has to keep it working. In Newfoundland and Labrador, a washer and dryer that is no longer provided may be treated as a rent increase, and in Nova Scotia removing an included service counts as a rent increase, so a landlord cannot simply take it away. If you want in-suite laundry, check the listing and the lease before you sign.
My landlord did not provide a lease agreement, what can I do?
Ask for it in writing first. Most provinces covered here set a deadline: 21 days in Alberta, BC, Manitoba and Ontario, 20 in Saskatchewan, and 10 in Nova Scotia, PEI and Newfoundland and Labrador. Several attach a consequence: rent can be held back or suspended in Alberta, Saskatchewan, Ontario and Newfoundland and Labrador until the copy arrives (it is then due), New Brunswick tenants can pay rent to a residential tenancies officer, and Nova Scotia tenants can give notice to end the tenancy or pay rent in trust. In BC, Manitoba and PEI, the tenancy office can order the landlord to hand it over.
What if my landlord refuses to provide an address?
Several provinces require it. Alberta landlords must serve a notice of landlord with a name and address within 7 days after you move in; Manitoba landlords must give their name, phone number and address in writing; Ontario leases must state the landlord's legal name and address for notices; and Newfoundland and Labrador landlords must give their name, phone number and address when the agreement is made. Saskatchewan requires the address and phone number in writing for oral agreements, and contact details posted in multi-unit buildings that have common areas. If your landlord will not give one, contact your province's tenancy office.
Landlord says not to flush toilet paper: what should I do?
We found nothing in the tenancy rules we reviewed about what goes down the toilet, but they do require the home to meet housing standards, which in Alberta include working plumbing, and blocked water or sewer pipes and plumbing fixtures are emergency repairs in BC and PEI. If the plumbing cannot handle normal use, ask the landlord in writing to fix it. Keep in mind that you must repair damage you cause through carelessness, so if a blockage is traced to something you flushed, you may have to pay for it.
What does a landlord do?
A landlord rents out the home and, by law, must keep it in good repair and fit to live in, keep the services the lease includes working, and give you a copy of the lease. Landlords also have to follow their province's rules on entering your unit, raising rent, handling deposits and ending a tenancy. For the full picture, see what rights do landlords have and what are my rights as a tenant.
Is it illegal for a landlord to not provide water?
A landlord that supplies water cannot cut it off to pressure you in any province covered here: it is a vital service in Ontario and Manitoba, an essential service under BC's rules, and protected in the other provinces by the Act or housing standards. Housing standards also require running hot and cold water. If your water is off, use the landlord's emergency contact and then your tenancy office; see can a landlord charge for water for each province's rule.
What are a landlord's obligations to a tenant?
In the provinces covered here the core duties are broadly similar: hand over a home that is in good repair, fit to live in and up to the health, safety and housing standards that apply, keep it that way, and keep any service or item the lease includes in working order. Landlords must also give you a copy of the signed lease (within 10 to 21 days in most provinces covered here, while New Brunswick sets no number of days), and a landlord that supplies heat, water or electricity generally cannot cut it off to pressure you. Your side is to keep the unit reasonably clean and to repair damage you or your guests cause, but normal wear and tear is not yours to fix.
Do landlords have to provide window coverings?
We found no rule in the tenancy Acts we reviewed that requires a landlord to supply curtains or blinds. Whether they come with the rental depends on the listing and the lease, so confirm it in writing before you sign. If the landlord does supply them, Manitoba, Saskatchewan and New Brunswick expect the landlord to keep the items and services it provides in repair.
Do landlords have to install grab bars?
There is no tenancy rule we found that lists grab bars as something every landlord must supply. In SQRFT's reading, a request for one is a disability accommodation question under human rights law. In Alberta, BC, Manitoba, New Brunswick, Newfoundland and Labrador and Ontario, landlords must accommodate a tenant's disability up to the point of undue hardship, and the Nova Scotia Human Rights Commission names a bathtub grab bar as an example of a medical need a landlord must accommodate. We found no rule on who pays, so ask your landlord in writing, include the supporting medical information, and contact your province's human rights commission if the request is refused.
Government sources
- Government of Alberta: Residential Tenancies Act
- Government of Alberta: Housing Regulation
- Government of Alberta: Minimum Housing and Health Standards
- Government of Alberta: Common problems for landlords and tenants
- Government of BC: Residential Tenancy Act
- Government of BC: Repairs and maintenance
- Government of BC: Tenancy agreements
- Government of Manitoba: The Residential Tenancies Act
- Government of Manitoba: Dwellings and Buildings Regulation
- Manitoba Residential Tenancies Branch: Failure to give a copy of the tenancy agreement
- Government of Saskatchewan: The Residential Tenancies Act, 2006
- Government of Saskatchewan: Tenancy agreements
- Saskatchewan Health Authority: Safe rental housing
- Government of Ontario: Residential Tenancies Act, 2006
- Government of Ontario: O. Reg. 516/06
- Government of Ontario: O. Reg. 517/06, Maintenance Standards
- Government of Ontario: Rental housing offences
- Landlord and Tenant Board: Maintenance and repairs
- Government of New Brunswick: Residential Tenancies Act
- Government of New Brunswick: Renters
- Government of New Brunswick: Inspections
- Government of Nova Scotia: Residential Tenancies Act
- Government of Nova Scotia: Residential tenancies renting guide
- Government of PEI: Residential Tenancy Act
- Government of PEI: Public Health Act Rental Accommodation Regulations
- PEI Rental Office: Form 5, Landlord Condition Inspection Report
- Government of Newfoundland and Labrador: Residential Tenancies Act, 2018
- Government of Newfoundland and Labrador: Occupancy and Maintenance Regulations
- Government of Newfoundland and Labrador: Policy 13-001, rental increase
General information, not legal advice. Rules change; check your province's tenancy office before acting.
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